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How To Use Service-Learning In Spanish Language Teaching - Bok av José Miguel Lemus - Häftad

How To Use Service-Learning In Spanish Language Teaching - Bok av José Miguel Lemus - Häftad

This manual is intended for educators interested in creating Spanish language teaching programs under the \service-learning\ or service-learning model in educational institutions in the United States. The purposes of this manual are:1. To assist in the creation of your own service-learning program in Spanish.2. To offer tools that can enrich existing service-learning programs in Spanish by compiling best practices in the field.3. To virtually link teachers who are carrying out service-learning..

SEK 630.00
1

Excellence in Service - Bok av Régis Sousa - Häftad

Excellence in Service - Bok av Régis Sousa - Häftad

Service is an art! As the experts used to say! But customer service doesn't work alone, it needs elements to make it a competitive advantage for organizations and increase the employability of employees.In both the private and public sectors, quality and the continuous improvement of the services and products offered have become an ever-increasing social and commercial requirement.Depending on where you're consuming, it's called: \citizen, customer, consumer, patient, taxpayer, etc. But in all cases,..

SEK 630.00
1

Reforming the Malagasy civil service - Bok av Zo Andraina Ratsimbatoha - Häftad

Reforming the Malagasy civil service - Bok av Zo Andraina Ratsimbatoha - Häftad

Based on a career system, the Malagasy Civil Service recruits its staff in a variety of ways, and ranks them according to a well-established hierarchy based on their years of study and qualifications. While GPEEC and PNFOP are a springboard for reform, the civil service suffers from the failure of previous reforms, the mismatch between positions in the civil service and the skills of civil servants, and the lack of job specialization. In addition, it has to contend with the emergence of the merit..

SEK 1036.00
1

Quality of Service in Higher Education - Bok av Sara Oudmine - Häftad

Quality of Service in Higher Education - Bok av Sara Oudmine - Häftad

This research work analyzes the importance of service quality in the context of higher education and its impact on student retention, satisfaction and career success. Through a literature review, we examine several models and tools, such as SERVQUAL, HEdPERF, SERVPERF, and E-S-QUAL, for assessing the quality of services offered by higher education institutions. We also examine the mediating and regulating factors that can influence the relationship between service quality and academic performance...

SEK 696.00
1

Towards a service-oriented application monitoring approach - Bok av Mariam Chaabane - Häftad

Towards a service-oriented application monitoring approach - Bok av Mariam Chaabane - Häftad

This book focuses on software applications designed according to the service-oriented architectural model. These applications are built by composing several Web Services from different sources and operating together, independently of their location, in order to achieve complex functionality. During interaction between these Web services, a number of events occur, such as degradation of quality of service, failures of deployed services, etc. This leads to communication disruptions. This work has enabled..

SEK 920.00
1

Study of Quality of Service optimization techniques - Bok av John Kabangu Mpoyi - Häftad

Study of Quality of Service optimization techniques - Bok av John Kabangu Mpoyi - Häftad

A telecommunications network requires precise upstream design and rigorous downstream management to satisfy the varied demands of its users.To achieve this, Quality of Service levels must be at least as high as users' requirements, to ensure their complete satisfaction.However, the GSM standard mobile network uses a number of optimization techniques that are implemented in the radio subsystem equipment, techniques that contribute to optimizing Quality of Service in this network

SEK 696.00
1

Performance Evaluation of Logistics Service Providers - Bok av Isabella Russo Vanazzi - Häftad

Performance Evaluation of Logistics Service Providers - Bok av Isabella Russo Vanazzi - Häftad

With the national economy developing, logistics activities in Brazil are growing rapidly. As a result, the logistics service provider sector is growing more and more in the country, as outsourcing logistics is proving to be a viable alternative. Therefore, this paper investigates the relative efficiency of 33 logistics service providers (3PL) in Brazil in 2016, using Data Envelopment Analysis (DEA). DEA is a non-parametric mathematical tool that uses linear programming to calculate the relative efficiency..

SEK 646.00
1

Quality Management and Service Excellence - Bok av Rita Priscila Gonçalves Carneiro - Häftad

Quality Management and Service Excellence - Bok av Rita Priscila Gonçalves Carneiro - Häftad

The aim of this book is to discuss, through bibliographical research, how important quality customer service is for a company's growth, given that when you go to a company the first thing you look at is customer service. Salespeople are the first to convey the image of the organisation to the buyer, and if this doesn't happen in a way that satisfies them, in a clear and objective manner, the company loses not just one, but many customers. The company's growth depends, among other factors, on the..

SEK 646.00
1

The contributions of UX in field service operations - Bok av Xavier Hebrard - Häftad

The contributions of UX in field service operations - Bok av Xavier Hebrard - Häftad

Field service companies are facing upheavals in the management of their day-to-day business, which is leading their customers to be more and more demanding. To meet these new expectations and deliver a better service, it is necessary to reorganise, particularly by adapting to digital technologies. This means, in part, improving the conditions of mobile technicians, through the deployment of mobile solutions adapted to their uses and constraints. The need is for both a hardware and a software solution...

SEK 646.00
1

The progressive labourisation of the civil service in Venezuela - Bok av Nicolás Arámbulo - Häftad

The progressive labourisation of the civil service in Venezuela - Bok av Nicolás Arámbulo - Häftad

The civil service regime has always been governed by its own rules distinct from labour law. It has its own statute in which public tasks are assigned to civil servants and which they have a duty to perform, which differs from the contractual relationship that prevails in labour law. However, the civil service has become increasingly labourised over time. In many cases this labourisation has derived from legislative changes, in others it has been the result of events, which in labour matters have..

SEK 630.00
1

Productivity and service quality - Bok av Jaime Echegaray - Häftad

Productivity and service quality - Bok av Jaime Echegaray - Häftad

Objective: To determine how service quality influences productivity in the company Importaciones y Exportaciones Felles E.I.R.L. in the district of Santa María, 2021.Methods: The study population was 25 workers of the company Importaciones y Exportaciones Felles E.I.R.L. The Likert scale questionnaire was used as a measurement instrument. The following dimensions were considered: Responsiveness, Empathy, Reliability, Efficiency, Effectiveness, Effectiveness for both variables. The reliability of..

SEK 956.00
1

Creation of SERVICE CLEAN - Bok av Hamza Khayari - Häftad

Creation of SERVICE CLEAN - Bok av Hamza Khayari - Häftad

An idea, a concept and more than 36,688 businesses created in Morocco in 2015. Every day, new businesses are created, whether to satisfy physiological needs or simply to fulfil desires.And every year, 3rd year IFIAG students are given the opportunity to carry out a field project called \Business Creation\ in order to put their theoretical knowledge into practice.The \SERVICE CLEAN\ project that we will present to you in this document is nothing more than the realisation of the ideas of a group..

SEK 696.00
1

In-service teacher training - Bok av Marie-Claude Payet - Häftad

In-service teacher training - Bok av Marie-Claude Payet - Häftad

To accompany the necessary adaptations to the evolution of the educational world, teachers must be trained. This training must enable them to fulfill their mission and contribute to the improvement of the public education service. Because, in a constantly changing society, the education system must constantly meet new requirements. Training has grown considerably since the legislative support that confirmed the 'right to training' for adults. It is institutionalized and meets national and academic..

SEK 646.00
1