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At Your Service - Bok av Kathleen Bradley Amidei - Häftad

At Your Service - Bok av Kathleen Bradley Amidei - Häftad

Words matter. The words and phrases you use with your customers make a lasting and memorable difference in the quality of your customer's experience. AT YOUR SERVICE-ENGLISH AS A SECOND LANGUAGE FOR CUSTOMER SERVICE elevates ESL from simply correct English to the highest levels of professional, gracious, and confident communication. Students positively engage, through role-playing and other activities, in practical, real world service situations.Kathleen Bradley Amidei shares her four decades of..

SEK 456.00
1

The Art of Public Service - Bok av Robert Choi - Häftad

The Art of Public Service - Bok av Robert Choi - Häftad

The Art of Public Service: Changing How We Think About Bureaucracy and Its Impacts is a transformative guide that redefines our perception of bureaucracy. Delving deep into the heart of government, Choi unravels the human element often lost amidst the maze of procedures and paperwork. This book is not just a narrative; it's a journey canvassing the lives of those who serve, highlighting the emotional labor, ethical challenges, and personal triumphs inherent in public service. Each chapter skillfully..

SEK 360.00
1

Molly the Service Dog - Bok av Barbara Charles - Häftad

Molly the Service Dog - Bok av Barbara Charles - Häftad

Molly is a German Shephard-mix dog rescued by her owner from an animal shelter. More than just a pet, Molly is being trained to become a service dog. But first, she must travel from her home in Indiana to a new residence in Hawaii.Told from Molly's perspective, Molly the Service Dog, a picture book for children, shares her adventurous journey to Hawaii. From flying on an airplane, to meeting new neighbor dogs and people, to sightseeing, to taking walks, to training, to learning a new language, and..

SEK 257.00
1

Psad Post Service Adjustment Disorder - A Different Perspective on Why a Veteran Falls Apart - Bok av Daniel E Valdez - Inbunden

Psad Post Service Adjustment Disorder - A Different Perspective on Why a Veteran Falls Apart - Bok av Daniel E Valdez - Inbunden

Many veterans come home from service excited and ready to conquer the world. They return to their families with a drive to move their lives forward. It feels good for a while. Everyone is happy to see them, and theyre proud of their service. Then something odd happens. Everything they thought would materialize doesnt quite take shape. They go from hero to zero.In PSAD Post Service Adjustment Disorder, author and former Marine Daniel E. Valdez addresses and identifies specific adjustment issues all..

SEK 490.00
1

Psad Post Service Adjustment Disorder - A Different Perspective on Why a Veteran Falls Apart - Bok av Daniel E Valdez - Häftad

Psad Post Service Adjustment Disorder - A Different Perspective on Why a Veteran Falls Apart - Bok av Daniel E Valdez - Häftad

Many veterans come home from service excited and ready to conquer the world. They return to their families with a drive to move their lives forward. It feels good for a while. Everyone is happy to see them, and theyre proud of their service. Then something odd happens. Everything they thought would materialize doesnt quite take shape. They go from hero to zero.In PSAD Post Service Adjustment Disorder, author and former Marine Daniel E. Valdez addresses and identifies specific adjustment issues all..

SEK 236.00
1

Making Time to Change the World - A Student Handbook for Engaging in Service - Bok av Kent Schietinger & Grant Schietinger - Häftad

Making Time to Change the World - A Student Handbook for Engaging in Service - Bok av Kent Schietinger & Grant Schietinger - Häftad

Two brothers share their inspiring story of how they were called to service in this handbook that encourages everyone to say yes to making a difference.Kent Schietinger and Grant Schietinger had no idea where they would wind up when they began their journeyand they stumbled upon their service project to build a school in Uganda by chance. Some of the steps they took to raise money were obvious, but other things, like writing grant proposals, required lots of research.In looking back at their efforts,..

SEK 170.00
1

Why? - Because You Get Paid to Smile and Serve - Bok av Martha Humler - Inbunden

Why? - Because You Get Paid to Smile and Serve - Bok av Martha Humler - Inbunden

\Why? is filled with relatable rants about a subject Martha Humler knows well: customer service. My wish is one day stories like these will be few and far between-but in the meantime, I hope Martha's book gives you a giggle.\-Ken Blanchard, coauthor of The One Minute Manager®, Legendary Service, and Raving Fans\Martha's stories are a lighthouse of actionable insights for service professionals that are swimming in a sea of mediocrity.\-Dr. John Timmerman, Chief Scientist, Customer Experience..

SEK 407.00
1

Why? - Because You Get Paid to Smile and Serve - Bok av Martha Humler - Häftad

Why? - Because You Get Paid to Smile and Serve - Bok av Martha Humler - Häftad

\Why? is filled with relatable rants about a subject Martha Humler knows well: customer service. My wish is one day stories like these will be few and far between-but in the meantime, I hope Martha's book gives you a giggle.\-Ken Blanchard, coauthor of The One Minute Manager®, Legendary Service, and Raving Fans\Martha's stories are a lighthouse of actionable insights for service professionals that are swimming in a sea of mediocrity.\-Dr. John Timmerman, Chief Scientist, Customer Experience..

SEK 270.00
1

Hugo's Hero - Bok av Angie Petit - Häftad

Hugo's Hero - Bok av Angie Petit - Häftad

On November 13, 2013, young Hugo's life changed forever. It was the day he received his service dog, Koda. Koda trained for two years at Autism Service Dogs of America in Oregon to be the most amazing service dog ever.Koda helps Hugo every single day to be safe, healthy, and independent. From morning to night, Koda is by Hugo's side to make sure everything goes okay. Koda even goes to school and rides the bus with Hugo.Hugo's Hero, a picture book for children, introduces autism and the use of autism..

SEK 167.00
1

In and Around the Arena - The 100-Year History of the Fortuna Rodeo - Bok av O'Hara Susan J.P. O'Hara & Service Alex Service - Häftad

In and Around the Arena - The 100-Year History of the Fortuna Rodeo - Bok av O'Hara Susan J.P. O'Hara & Service Alex Service - Häftad

Explore the history of the Fortuna Rodeo from its origins in 1921 up to the present day with this intriguing history packed with photographs and lore of Humboldt County, California.The rodeo continues as a mainstay of Fortuna, with the 2020 event being the first to be canceled since the end of World War II. In addition to the rodeo itself, this book paints a portrait of the history and growth of a small California town over the past century.Hundreds of photographs from the collections of community..

SEK 556.00
1

In and Around the Arena - The 100-Year History of the Fortuna Rodeo - Bok av O'Hara Susan J.P. O'Hara & Service Alex Service - Inbunden

In and Around the Arena - The 100-Year History of the Fortuna Rodeo - Bok av O'Hara Susan J.P. O'Hara & Service Alex Service - Inbunden

Explore the history of the Fortuna Rodeo from its origins in 1921 up to the present day with this intriguing history packed with photographs and lore of Humboldt County, California.The rodeo continues as a mainstay of Fortuna, with the 2020 event being the first to be canceled since the end of World War II. In addition to the rodeo itself, this book paints a portrait of the history and growth of a small California town over the past century.Hundreds of photographs from the collections of community..

SEK 607.00
1

Discovering Fire Service Ii the Other Side - Bok av John Owens Ceo - Inbunden

Discovering Fire Service Ii the Other Side - Bok av John Owens Ceo - Inbunden

This journal, written by John Owens CEO of Professional Testing Corp., explores what fire has meant to man and the means to control or extinguish.While fire has been essential to the development of civilization, it also has been known to be a villain. The Journal focuses on that latter tendency, highlighting the stages of firefighting and the development of fire departments-starting with volunteers and eventually to paid firefighters.This journal reveals how fire equipment was first developed to..

SEK 651.00
1

Discovering Fire Service Ii the Other Side - Bok av John Owens Ceo - Häftad

Discovering Fire Service Ii the Other Side - Bok av John Owens Ceo - Häftad

This journal, written by John Owens CEO of Professional Testing Corp., explores what fire has meant to man and the means to control or extinguish.While fire has been essential to the development of civilization, it also has been known to be a villain. The Journal focuses on that latter tendency, highlighting the stages of firefighting and the development of fire departments-starting with volunteers and eventually to paid firefighters.This journal reveals how fire equipment was first developed to..

SEK 517.00
1

Customer-Anchored Supply Chains - An Executive's Guide to Building Competitive Advantage in the Oil Patch - Bok av Noman Waheed & Gary Flaharty - Inbu

Customer-Anchored Supply Chains - An Executive's Guide to Building Competitive Advantage in the Oil Patch - Bok av Noman Waheed & Gary Flaharty - Inbu

Customer-Anchored Supply Chains introduces oilfield service executives to the twin concepts of customer-anchored supply chains and customer-applications as important concepts for setting supply-chain strategy to build sustainable competitive advantage. Written for the executive responsible for leading the supply chain organization, Customer-Anchored Supply Chains presents leading practices for supply chain, proven in many other industries, in straightforward terms, showing the applicability to the..

SEK 630.00
1

Customer-Anchored Supply Chains - An Executive's Guide to Building Competitive Advantage in the Oil Patch - Bok av Noman Waheed & Gary Flaharty - Häft

Customer-Anchored Supply Chains - An Executive's Guide to Building Competitive Advantage in the Oil Patch - Bok av Noman Waheed & Gary Flaharty - Häft

Customer-Anchored Supply Chains introduces oilfield service executives to the twin concepts of customer-anchored supply chains and customer-applications as important concepts for setting supply-chain strategy to build sustainable competitive advantage. Written for the executive responsible for leading the supply chain organization, Customer-Anchored Supply Chains presents leading practices for supply chain, proven in many other industries, in straightforward terms, showing the applicability to the..

SEK 371.00
1

Critical Collaboration - Pastors and Mental Health Professionals as Partners in Care to Urban African American Communities - Bok av C Guy Robinson - H

Critical Collaboration - Pastors and Mental Health Professionals as Partners in Care to Urban African American Communities - Bok av C Guy Robinson - H

Critical Collaboration is about the critical need for partnership between pastors and mental health professionals in service to urban African American communities. While the historically African American church has done commendable work in its virtually exclusive role as emotional caregiver, there is a disproportionate susceptibility to certain mental illnesses in the African American community, which calls for a collaborative effort to advance the cause of holistic health. Critical Collaboration..

SEK 236.00
1

Flights from Phu Loi - Bok av Richard Lawrence Greene - Häftad

Flights from Phu Loi - Bok av Richard Lawrence Greene - Häftad

\Spin, crash, and burn.\ These words describe a helicopter pilot's worst case scenario, and which Lieutenant Richard Greene kept trying to avoid during his service as a reconnaissance pilot in the Vietnam War. As an \Outcast\ in his Bell observation helicopter, Greene witnessed many close calls, snafus, and over-reach during multiple military operations. But throughout, Greene found humor, beauty, and friendship, which he captured in letters to his wife as well as with his Instamatic camera...

SEK 410.00
1

Future Earth - Bok av Mark Alan Lindsley - Inbunden

Future Earth - Bok av Mark Alan Lindsley - Inbunden

Long ages after the god-like Others unleashed the Genetic Wars that annihilated the Old Earth, war is once again threatening to consume the planet, shattering an uneasy peace between the remnant races of that primordial conflict. Kiel, First Commander of the reptilian Eligor Empire's Imperial Intelligence Service is obsessed with seeking out help from the primitive human Protectorate in order to determine why the once-benign insect-like Ikonians are suddenly and inexplicably on the rampage, and together,..

SEK 801.00
1

Flights from Phu Loi - Bok av Richard Lawrence Greene - Inbunden

Flights from Phu Loi - Bok av Richard Lawrence Greene - Inbunden

\Spin, crash, and burn.\ These words describe a helicopter pilot's worst case scenario, and which Lieutenant Richard Greene kept trying to avoid during his service as a reconnaissance pilot in the Vietnam War. As an \Outcast\ in his Bell observation helicopter, Greene witnessed many close calls, snafus, and over-reach during multiple military operations. But throughout, Greene found humor, beauty, and friendship, which he captured in letters to his wife as well as with his Instamatic camera...

SEK 697.00
1

Future Earth - Bok av Mark Alan Lindsley - Häftad

Future Earth - Bok av Mark Alan Lindsley - Häftad

Long ages after the god-like Others unleashed the Genetic Wars that annihilated the Old Earth, war is once again threatening to consume the planet, shattering an uneasy peace between the remnant races of that primordial conflict. Kiel, First Commander of the reptilian Eligor Empire's Imperial Intelligence Service is obsessed with seeking out help from the primitive human Protectorate in order to determine why the once-benign insect-like Ikonians are suddenly and inexplicably on the rampage, and together,..

SEK 541.00
1