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Service Innovation

Service Innovation

This book looks at service innovation service industries and innovation performance in services. It seeks a broader explanation and understanding of services service innovation and its performance and the future of service innovation in different service industries. In addition it discusses service domination in the big economies around the world and how that was created and supported by service innovation. The book will be useful for academics interested in service innovation as well as practitioners in the service business.

GBP 38.99
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The Promise of Public Service Ideas and Examples for Effective Service

The Promise of Public Service Ideas and Examples for Effective Service

In the United States new government employees begin their careers by pledging their allegiance to the Constitution and by committing to conscientious service dedicated to solving public problems. But what do public servants get in return? For many a chance to serve provides public servants with a higher purpose as well as professional and personal meaning in their lives and careers. In The Promise of Public Service: Ideas and Examples for Effective Service Michael M. Stahl a 40-year veteran in the executive and legislative branches of state and federal service demonstrates what makes public servants effective by offering useful ideas and examining the accomplishments of public servants throughout American history. The book blends theory with practice exploring the role that attitudes and philosophy play throughout one’s career offering practical implementation advice and demonstrating how one can measure success. Undergraduate- and graduate-level courses will benefit from The Promise of Public Service as a resource and practitioners of public service in all its forms will benefit from these ideas and examples at any stage of their careers. | The Promise of Public Service Ideas and Examples for Effective Service

GBP 35.99
1