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The Kaizen Event Planner Achieving Rapid Improvement in Office Service and Technical Environments

The Kaizen Event Planner Achieving Rapid Improvement in Office Service and Technical Environments

Kaizen Events are an effective way to train organizations to break unproductive habits and adopt a continuous improvement philosophy while at the same time achieve breakthrough performance-level results. Through Kaizen Events cross-functional teams learn how to make improvements in a methodological way. They learn how to quickly study a process identify and prioritize improvement opportunities implement change and sustain their gains. Most importantly they learn how to work with one another to solve problems rapidly and in a highly effective way. In The Kaizen Event Planner: Achieving Rapid Improvement in Office Service and Technical Environments authors Karen Martin and Mike Osterling provide a practical how-to guide for planning and executing Kaizen Events in non-manufacturing settings and conducting post-Event follow-ups to sustain the improvements made. Geared to continuous improvement professionals and leaders within the office areas of manufacturing the service sector and knowledge-worker environments this book provides the methodology and practical tools for generating measurable results while building a motivated workforce and laying the foundation for continuous improvement. The Kaizen Event Planner provides those responsible for improving office service and technical processes with the skills to effectively scope the activity engage the right people and facilitate successful Events! An accompanying CD provides immediate access to a number of Excel-based tools. | The Kaizen Event Planner Achieving Rapid Improvement in Office Service and Technical Environments

GBP 175.00
1

Kamishibai Boards A Lean Visual Management System That Supports Layered Audits

Kamishibai Boards A Lean Visual Management System That Supports Layered Audits

Part of the Toyota Production System Kamishibai boards are simple and flexible visual controls for performing audits within a manufacturing process. When used properly they are powerful tools for performing managing and auditing tasks of specific duties. Kamishibai Boards: A Lean Visual Management System That Supports Layered Audits explains how to use this visual management system to identify normal conditions versus abnormal conditions in your organization. Filled with easy-to-follow instructions that require minimal training it outlines a layered audit system for sustaining continuous improvement that can be applied to any organization in any industry. The book includes downloadable resources with master forms you can use to create your own daily weekly or monthly Kamishibai cards for any subject. The downloadable resources also include electronic copies of all examples in the book. Helping you focus on resolving abnormal situations the book supplies the understanding required to make problems abnormalities and variations from the standard visible so corrective actions can be made right away—so you can spend more of your valuable time on achieving sustainable improvement. | Kamishibai Boards A Lean Visual Management System That Supports Layered Audits

GBP 170.00
1

Handbook of Concierge Medical Practice Design

Handbook of Concierge Medical Practice Design

In concierge medicine physicians develop amenities-rich membership programs and collect a monthly or annual membership fee to pay for the amenities in addition to the medical services rendered. Handbook of Concierge Medical Practice Design examines the many considerations physicians must make prior to transitioning their practices into concierge services. Maria K. Todd a recognized expert in concierge medicine branding consulting healthcare marketing medical tourism planning and physician practice administration explains how to set up a concierge practice. She describes how this new business model affects workflow and outlines financial considerations including managed care payer relations the hybrid practice and predictive modeling to uncover the hidden factors that affect bottom-line performance. The book supplies readers with models for creating a business plan and a strategy for transforming a practice into a concierge practice. It concludes by covering the legal aspects of creating a concierge practice. It includes patient acquisition and retention strategies as well as detailed plans for adding additional doctors and physician extenders such as nurse practitioners and physician assistants. The book provides sample employment contracts and advice on how to select and work with consultants. It includes chapters on business process re-engineering workflow management financial considerations competitive analysis developing a business plan and how to market the new practice.

GBP 175.00
1