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Standard Work for Lean Healthcare

Standard Work for Lean Healthcare

Proven to increase efficiencies in the manufacturing sector Standard Work has become a key element in reducing process waste ensuring patient safety and improving healthcare services. Part of the Lean Tools for Healthcare Series this reader-friendly book builds on the success of the bestselling Standard Work for the Shopfloor. Standard Work for Lean Healthcare explains how to apply this powerful Lean tool to increase patient safety and reduce the cost of providing healthcare services. It illustrates how standardization can help you establish best practices for performing daily work and why it should be the cornerstone for all of your continuous improvement efforts. Presented in an easy-to-assimilate format the book describes work in terms of cycle time work in process takt time and layout. It also: Defines the key concepts of standard work and explores the essential elements of a continuous improvement culture Provides detailed guidance through the process of creating maintaining and improving standards Illustrates the application of standardization and standard work in healthcare with a range of examples Includes access to helpful websites and further reading on standardization standard work the 5S System and Lean healthcare A joint effort between the Rona Consulting Group and Productivity Press this book presents invaluable insights from pioneers in Lean thinking to help you avoid common mistakes that can lead to unnecessary wastes of time and resources. Each richly illustrated chapter includes a chapter summary reflection questions and margin assists that highlight key terms how-to steps and healthcare examples making this an essential resource for healthcare professionals starting out on their Lean journey.

GBP 170.00
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The Remote Work Handbook The Definitive Guide for Operationalizing Remote Work as a Competitive Business Strategy

The Remote Work Handbook The Definitive Guide for Operationalizing Remote Work as a Competitive Business Strategy

The Remote Work Handbook: The Definitive Guide for Operationalizing Remote Work as a Competitive Business Strategy is for readers seeking to leverage the business benefits of a flexible remote workforce. It is a practical guide for building and implementing remote work at any size organization. C-suite executives operation leaders business owners or entrepreneurs who recognize the workplace is changing can use it to re-tool their operations for a strategic business advantage. Mari Anne Snow the author is a recognized remote work expert with over 20 years of experience leading remote teams and has re-written the rules of leadership to unlock the potential in remote and distributed teams. In this book she shares all her secrets. The book explores the untapped potential of remote teams and lays out the business case for adopting a new flexible workplace model to build organizational resilience and a competitive edge. It takes the reader through the step-by-step process of constructing a remote work operating model staging an implementation then institutionalizing and sustaining the change. It includes down-to-earth professional and personal stories that alert the reader to the top priorities and operational realities they will face as they craft their own implementation plan for operationalizing remote work at their company. | The Remote Work Handbook The Definitive Guide for Operationalizing Remote Work as a Competitive Business Strategy

GBP 28.99
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New Horizons in Standardized Work Techniques for Manufacturing and Business Process Improvement

New Horizons in Standardized Work Techniques for Manufacturing and Business Process Improvement

Enabling management to verify that processes are being performed correctly and in an efficient manner standardized work provides limitless opportunities for process improvements. So much so that it has become a vital component of improvement efforts in Lean enterprise systems. New Horizons in Standardized Work: Techniques for Manufacturing and Business Process Improvement is an all-inclusive guide to applying standardized work principles to virtually any business in any industry. It facilitates a fundamental understanding of standardized work principles and the logic behind their development so readers can successfully extend and adapt them to their own work situation. It also: Supplies an accessible introduction to standardized work from a cyclic perspective Explains how to instill and maintain quality in work processes right from the get go Provides the foundational basis required to apply standardized work concepts to a wide range of work situations Includes several appendices with helpful tips and problem-solving tools In a step-by-step format this book discusses the relationship of the work period and the takt time as well as the importance of the three main worker interface levels in job design. It includes an array of examples that demonstrate how the concepts discussed can be applied across a range of industries including health care construction business processes and food services. | New Horizons in Standardized Work Techniques for Manufacturing and Business Process Improvement

GBP 170.00
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True Kaizen Management's Role in Improving Work Climate and Culture

True Kaizen Management's Role in Improving Work Climate and Culture

What does it take to manage an organization to success? No matter what industry you are in an organization is primarily a group of people. This book focuses on that ever-important human element. In the rush to get 'lean' many organizations focus solely on tools for increasing productivity but where do these tools come from? In this book Collin McLoughlin and Toshihiko Miura look back on their decades of international consulting experience to examine how organizations around the world have transformed on a cultural level by respecting the people who work within them and leveraging their creativity to solve problems. As our workforce becomes more knowledgeable skillful and more perceptive of their needs and wants as employees the ability to reach the true potential of an organization becomes more and more difficult. Managers must look at each individual element of an equation like this in order to fully understand how to achieve an answer. They must begin to answer more focused questions such as: 1. How productive is the existing work climate and culture? 2. How do employees as individuals navigate the existing work climate? (How do they deal with day-today issues with each other?) 3. Where and how are individuals and their work processes assessed? 4. What obstacles do employees face every day and are they empowered to fix these obstacles? 5. What role does leadership play at each level of the organization? (Looking at the organization in layers of management. ) To address these challenges this book focuses on three main aspects of leadership and management: 1. Addressing and Improving the Perspective of Management - The ideas presented in this book are not limited to a certain industry or field of work but can be applied in any setting because they speak to a universal human element. 2. Exploring and Improving Work Climate - Organizations are social entities operating within their own controlled environment. This book will explore the factors that contribute to and encourage a positive work climate. 3. Observing and Eliminating Wasteful Work Processes - Observing wasteful activities and work processes requires a refined perspective. The case studies presented illustrate the How and Why to help refine expertise. This will also lead to the joy and benefits | True Kaizen Management's Role in Improving Work Climate and Culture

GBP 34.99
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The Four Philosophies of Lean Maintaining a Customer-Focused Culture Every Day at Work

The Four Philosophies of Lean Maintaining a Customer-Focused Culture Every Day at Work

This book provides a comprehensive look at four driving philosophies of lean methodology that many companies struggle to understand. Companies often adopt lean methodologies and work hard to perfect the use of those methods while never understanding the true intent of the method. Ultimately knowledge does not equal understanding. Customer First is about each manufacturing process sending the next manufacturing process a high-quality defect-free product every time. When people hear the word customer their mindset is thinking about the end user but when a company understands that every process has a customer a high-quality product is produced at each stage of the manufacturing process. As kids most of us grew up hearing the phrase respect your elders and while this still applies respect for people has additional and stronger connotations. In business the work content must fit the capacity – in lay terms a fair day’s work for a fair wage. Setting up our colleagues for failure by giving them more work content than can be completed is not showing them respect and in essence it is simply disrespectful. In addition respect is how we develop and engage our colleagues in their daily work. The idea Go and See is often overlooked because we know the process in which the problem exists but if we evaluate what is actually happening we generally find that what should be happening isn’t. As people view what is happening questions will come to mind: how does the operator know to do that? Does the standard work give that knowledge? These questions lead to giving clarity about the problem and will drive the thinking to a solution. Business in general is dynamic and ever changing. Companies must be able to adapt overcome and improvise to remain competitive. The challenge is identifying where to target or how to develop a continuous improvement culture in the workforce to drive improvement. Companies get stuck in the mindset of this is how we have always done it and this mindset can be a very limiting or even crippling situation. The Four Philosophies of Lean: Maintaining a Customer-Focused Culture Every Day at Work helps readers change mindsets and solve difficult situations. | The Four Philosophies of Lean Maintaining a Customer-Focused Culture Every Day at Work

GBP 30.99
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Productivity Improvement in Manufacturing SMEs Application of Work Study

Productivity Improvement in Manufacturing SMEs Application of Work Study

This book focuses on the application of workstudy in productivity of manufacturing SMEs locally and abroad and also explores various industrial problems which face manufacturing SMEs in developing and underdeveloped countries in the rest of the world. Low productivity is currently a serious challenge facing manufacturing SMEs where these SMEs are operating below expected production output levels which makes it difficult for them to compete in the global market. SMEs are the engine drivers of economic growth one of which is manufacturing. The challenge is that government from various countries in developing and underdeveloped countries mandated agencies in their respective areas to ensure that there is economic progress for these SMEs but productivity remains low in the manufacturing SMEs. When SMEs do not perform well productivity of manufacturing SMEs declines and unemployment increases. Thus an increase in unemployment results in a drop of GDP in the country and can become a global and economic crisis. This book describes a process which enables the reader to use effective knowledge that addresses problems facing the productivity of manufacturing SMEs such as work study tools and case studies and provides solutions and applications to improve the running of the manufacturing SMEs in growing their productivity. | Productivity Improvement in Manufacturing SMEs Application of Work Study

GBP 31.99
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Achieving Lean Changeover Putting SMED to Work

Achieving Lean Changeover Putting SMED to Work

Defined as the total process of converting a line or process from one product to another changeover will not only help your organization improve quality and flexibility but it will save thousands and sometimes even tens of thousands of dollars per hour. Achieving Lean Changeover: Putting SMED to Work is about the practical implementation of the single minute exchange of die (SMED) philosophy developed by Shigeo Shingo at Toyota. Although the book is principally about changeover of manufacturing packaging and assembly processes the general concepts and examples are also applicable in lighter industries that require turnover of processes including airlines hospitals operating rooms and food service. Filled with practical examples the book shares proven methods that can help you convert changeover downtime to productive uptime. It explains why reducing changeover time is important financially and provides a structured methodology to help you identify and implement improvement opportunities. The author addresses both the machinery issues with changeover/ SMED and the associated operational issues such as costs waiting times material movement documentation and product/component design. He also devotes a chapter to discussing in detail how to calculate the cost of changeover downtime an area that remains a mystery to many. Taking a holistic approach to changeover the text includes a chapter devoted to organizing changeover improvements keeping them on track and developing and implementing a formal changeover reduction program. Presenting time-tested methods and practical examples from a variety of industries it offers you the opportunity to reduce changeover time and cost and provide your organization with the flexibility needed to better satisfy your customers in three important dimensions: product variety responsiveness and price. | Achieving Lean Changeover Putting SMED to Work

GBP 170.00
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Ways of Greening Using Plants and Gardens for Healthy Work and Living Surroundings

Ways of Greening Using Plants and Gardens for Healthy Work and Living Surroundings

This book focuses on rethinking working and living spaces and understanding how greening can make them healthier and their occupants happier. It teaches how to see unique ideas for spaces and some of the materials needed to create the designs. Inspired by a study that states that 8% of a space needs to have plants in order to positively affect the air quality of the space this book explores what that minimum would look like in spaces and how it can be done to existing spaces as well as to new site designs greening both interiors and exteriors. Using the mathematical amount of 10% per square foot the illustrations start at that quantity of greening and show how it can look. The sites selected are both public and private sites as well as interior and exterior. As there are more modalities needs and locations where people now work making sure that multiple types of spaces are designed for people’s success is more relevant than ever. This includes designs for more traditional offices open-air offices commercial spaces homes studios and more. Ways of Greening: using Plans and Gardens for Healthy Work and Living Surroundings gives readers a way to not only understand greening but to understand how to see greening applied to their place. The two basic ways to see the spaces selected are existing spaces to which greening design is applied afterward and upcoming spaces in which greening design can be built directly into the space. The first type of retrofitting greening into existing spaces can also be combined with the second type of space (new designs). There are examples of both types throughout the book. Essentially this book addresses ways in which business owners residents developers architects agencies and others can integrate greening to improve the air quality and the quality of life with a green solution. | Ways of Greening Using Plants and Gardens for Healthy Work and Living Surroundings

GBP 42.99
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Lean in Agriculture Create More Value with Less Work on the Farm

Lean in Agriculture Create More Value with Less Work on the Farm

Responding to a recent surge in interest and application this book is the first to comprehensively address how Lean thinking and tools can be implemented in agriculture and agribusiness. This tactical guide breaks down barriers clearly depicting how improvement techniques originally developed for factories can derive the same powerful results on farms. Expert Lean farming consultants Susanne Pejstrup and Vibeke Fladkjaer Nielsen present these methods in a clear easy-to-read style accessible to farmers all over the world. Case studies from multiple farm types – including crops pigs and dairy cattle – demonstrate how respect for people continuous improvement and visual management techniques can improve resilience and profitability on the farm. Richly illustrated Lean in Agriculture appeals not only to farmers but to farm workers food processing companies veterinarians consultants and other stakeholders in the agribusiness sector. Key Features: Translates Lean thinking into agricultural terms. Takes a people-centric approach to a Lean agricultural production system. Serves as an implementation guide with clear writing and concise easy-to-follow instructions tailored to the agricultural sector. Illustrates agriculture-specific Lean implementation with a wide range of case studies and memorable images. | Lean in Agriculture Create More Value with Less Work on the Farm

GBP 31.99
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Lean Human Performance Improvement

Lean Human Performance Improvement

As companies continue their efforts to improve work performance they must ensure that their ongoing Lean activities include a healthy appreciation for and recognition of human performance. Ignoring the human component of work performance can be a recipe for unnecessary waste inefficiency and decreased productivity. Lean Human Performance Improvement presents a broad overview of human performance in the workplace. The author discusses his findings from a broad spectrum of human performance-related fields and diverse industrial sectors (gained by working in the field for over 30 years). Organized in three sections this book covers understanding human performance analyzing and improving work productivity and analyzing and improving quality and safety. The author first develops a fundamental and basic understanding of human performance then couples that understanding with learning how to analyze and improve human-related work productivity and quality and safety. He also discusses how knowledge and skills transfer from one work setting to another. Intended for Lean Six Sigma team members and human performance improvement practitioners the book contains multiple examples from diverse work settings to explain key points. It also includes several major case studies. The goal of all examples and case studies is to develop a generic understanding that in turn can be successfully applied to any work setting.

GBP 170.00
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Global Lean for Higher Education A Themed Anthology of Case Studies Approaches and Tools

Global Lean for Higher Education A Themed Anthology of Case Studies Approaches and Tools

Higher education (HE) is amongst the hardest sectors in which to apply lean. Universities resist change their organizational cultures being far from the manufacturing environment where lean was born. The way HE organizations are structured funded and function globally is idiosyncratic; one size is unlikely to fit all. However the sector is also dynamic and a mature understanding of lean as a philosophy led by principles suggests there are many ways HE could grow through lean. This collection of work reflects the state-of-the-art in the global practical application of lean for higher education. It aims to demonstrate the diverse applications of lean in universities inspiring others to deeply engage with lean thinking in their own unique context and to drive successful sustainable lean work. Contributors are both well-known experts in lean HE and up-and-coming practitioners. Authors live globally in countries such as Australia Canada Malaysia Poland the UK and the USA. They represent higher education environments from applied teaching institutions to research-focused universities from 50 years old to more than 800 years old. The collection focuses on lean applied across universities as a whole often addressing the administrative support or professional services side of how these institutions work. The application of lean is not limited purely to the administration of such organizations but is applied to the primary purpose of universities: teaching and research. This volume is not focused on lean theory. Instead it discusses how HE institutions have taken lean forward and the lessons learned that others can share and learn from. It is composed of six sections: Starting out People Projects Technology Sustaining Lean and Culture. The rich and wide perspectives in this book will enable the reader to understand the many ways that lean thinking is applied in higher education globally. More importantly this book will help the reader better understand and apply lean in the context of their own work. | Global Lean for Higher Education A Themed Anthology of Case Studies Approaches and Tools

GBP 36.99
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Kanban Y JUST-IN-TIME EN TOYOTA

Kanban Y JUST-IN-TIME EN TOYOTA

Este libro ofrece una introducci?n clara y completa al Just-in-Time y sigue siendo uno de nuestros ?xitos de mayor venta. El texto esta basado en seminarios dictados por Taichi Ohno creador del Just-in-Time para entrenar a los suplidores de Toyota. La verdad que descubrio el Sr. Ohno es que la mejora nunca se detiene - un concepto basado en la tradicion samurai en la cual un guerrero (gerente) nunca deja de perfeccionar su estilo (su habilidad de administrar) y nunca deja de pulir su espada (mejorar el proceso y el producto). Al leer este libro usted vera claramente la magia del sistema Toyota. Los conceptos aqui expuestos se pueden aplicar a fabricaci?n repetitiva industrias de procesos a casi todo tipo de empresa de fabricaci?n e inclusive a oficinas. (Esta edicion incluye material adicional preparado por Yasuhiro Monden una autoridad en cuanto al sistema de producci?n de Toyota. ) | Kanban Y JUST-IN-TIME EN TOYOTA

GBP 170.00
1

The Basics of Line Balancing and JIT Kitting

The Basics of Line Balancing and JIT Kitting

Accessible to the Lean novice and shop floor employee The Basics of Line Balancing and JIT Kitting explores line balancing and the pre-assembly of components into a finished product in a just-in-time fashion (JIT Kitting). It explains how to use time studies develop yamazumi charts discover and eliminate waste balance your line and create new standard work content for the shop floor. The book facilitates a clear understanding of the seven deadly wastes (muda) as well as what you can do to eliminate them from your facility. Describing the purpose and use of standard work it explains how to properly staff work cells and how to develop flex plans for fluctuations in demand using this data. The first few chapters explain how to determine takt time and how to use that information along with time studies to identify when you are not meeting customer demand. The chapters on JIT Kitting explain how there are other advantages to kitting besides eliminating waste and increasing productivity. The book explains how you can use JIT Kitting to improve quality by having the parts available and limiting the options of numerous parts to the operator. It also provides the understanding needed to ensure the right parts are installed thereby correcting issues with the build of materials.

GBP 170.00
1

The TWI Workbook Essential Skills for Supervisors Second Edition

The TWI Workbook Essential Skills for Supervisors Second Edition

Since the publication of its Shingo Prize-winning predecessor TWI programs have seen steady growth in usage. As a true understanding of Standard Work has developed the need for the TWI skills as fundamental tools to achieve Lean objectives has been solidified. The TWI Workbook: Essential Skills for Supervisors Second Edition has been completely updated to the latest terminology and practice. This edition includes revised forms and tools as well as new examples that illustrate current day TWI practice. Emphasizing the importance of accident and injury prevention this edition includes an entirely new section on Job Safety a fourth TWI module that was developed in Japan using the identical TWI methodology of the original three programs introduced in the original work. This updated edition includes new chapters on: Four Steps of Job Safety: Preventing Accidents before They Happen Two Key Aspects to Safety: Things and People Practicing the JS Method TWI‘s Problem Solving Training In addition to a new chapter on the TWI problem-solving methodology this edition contains a new introduction with a more complete description of how TWI was reintroduced into American industry including detailed information on the contribution TWI made at Toyota that was not available when the original book was published. Focusing on how the TWI skills create and support standardized work as the foundation for Lean and continuous improvement the book includes detailed explanations on how to determine important steps and find key points that lead the way to standardized work. A new section on making a balanced breakdown has also been added with new examples of Job Instruction breakdowns. The book also features a new conclusion that compares the historical role of TWI with what companies today are experiencing using the TWI methodology. | The TWI Workbook Essential Skills for Supervisors Second Edition

GBP 170.00
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Office Lean Understanding and Implementing Flow in a Professional and Administrative Environment

Office Lean Understanding and Implementing Flow in a Professional and Administrative Environment

Struggling to apply Lean effectively in your office environment? Office Lean is a book for anyone who wants to apply Lean better in contexts where the work is both intangible and complex. it explains in simple terms what Lean is - and what Lean isn’t - enabling office professionals to understand how it can be successfully applied to their complex office-based work environments. Contrary to popular opinion Lean is not only for mass manufacturing or healthcare. It applies just as much to the digital world of knowledge work industries such as banking and financial services software development and government. But the fundamental concepts straight from the factory floor need a fair amount of translation to be effectively applied in cube farms. Overturning the common perception that Lean is about imposing rigid rules or simply eliminating waste in the name of efficiency Eakin presents Lean as a dynamic flexible people-centric philosophy that delivers outstanding business results by improving employee engagement and customer experience. Office Lean helps Lean practitioners (leaders/managers and coaches/consultants) working in professional office environments access the amazing transformative results Lean can bring to their specific domains. It combines clear explanations of the core concepts of the Lean philosophy with relevant practical examples from the fields of accounting finance insurance IT and government. | Office Lean Understanding and Implementing Flow in a Professional and Administrative Environment

GBP 31.99
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Mapping the Total Value Stream A Comprehensive Guide for Production and Transactional Processes

Mapping the Total Value Stream A Comprehensive Guide for Production and Transactional Processes

Mapping the Total Value Stream defines and elaborates on the concepts of value stream mapping (VSM) for both production and transactional processes. This book reshapes and extends the lessons originally put forward in a number of pioneering works including the popular Value Stream Management for the Lean Office. It reinforces fundamental concepts and theoretical models with real-world applications and complete examples of the value stream mapping technique. To educate VSM mappers on the specific mechanics of the technique the text provides in-depth explanations for commonly encountered situations. The authors also provide a more complete perspective on the concept of availability. While they discuss availability of equipment in transactional processes they extend the concept by elaborating on availability as it applies to employees. The calculation of process lead time for work queues is taken to an advanced level � not only is the calculation of this lead time explained but the text also covers the very real possibility of having more work in the queue than available time. While previous books have focused on only production process VSM or transactional process VSM this work meets the real needs of both manufacturers and service sector organizations by dealing with both types. It goes beyond explaining each scenario to teach readers what techniques are commonly applicable to both and also explains areas of difference so that mappers will be able to readily adapt to whatever unique situations present themselves. | Mapping the Total Value Stream A Comprehensive Guide for Production and Transactional Processes

GBP 180.00
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Building a Global Learning Organization Using TWI to Succeed with Strategic Workforce Expansion in the LEGO Group

Building a Global Learning Organization Using TWI to Succeed with Strategic Workforce Expansion in the LEGO Group

Building a Global Learning Organization: Using TWI to Succeed with Strategic Workforce Expansion in the LEGO Group describes how a multinational company developed a global structure for learning based on the TWI (Training Within Industry) program to create and sustain standardized work across multiple language and cultural platforms. In this book Shingo Prize-winning author Patrick Graupp collaborates with two practitioners who performed the planning and implementation of the LEGO Group‘s worldwide Learning Organization. The book outlines the organizational and planning models used by the LEGO Group to create the internal ability to give and receive tacit skills and knowledge. Describing how and why TWI is used as the foundation for success in knowledge transfer across diverse languages and cultures it provides step-by-step guidance on how to establish a solid organizational foundation for your own Learning Organization. Providing expert insight into the work of culture change the book explains how to work with people to create motivation for moving to a new system of learning. It details the critical elements that made the implementation at the LEGO Group a success identifies the stumbling blocks they encountered along the way and explains how they were overcome. Case studies describe in detail what these efforts looked and felt like in actual application. The TWI program has long been recognized for its ability to generate results. After reading this book you will gain valuable insight into how your organization whether large or small national or international can integrate this timeless tool into your operating structure and your daily culture. | Building a Global Learning Organization Using TWI to Succeed with Strategic Workforce Expansion in the LEGO Group

GBP 175.00
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The Art of Compassionate Business Main Principles for the Human-Oriented Enterprise

The Art of Compassionate Business Main Principles for the Human-Oriented Enterprise

There are several well-ingrained assumptions regarding the dynamics of work and business activities which can be refuted. Some examples of these widespread assumptions in business and work environments are employees being viewed as commodities competitors perceived as threats companies’ resources seen as limited and customers perceived as scarce and difficult. All this leads to the question: Is there a way to perform business activities more humanely? The second edition of this book challenges the reader to change the way they perform in business situations and become more focused on the human aspects of business activities. The users of this knowledge and those affected by them will undergo a profound transformation in the way they perform business activities. They will benefit from gradually testing and implementing the guidelines conveyed in this book both in the business environment and in the workplace. When readers put these principles into practice positive ripple effects are bound to affect other stakeholders of the organisation they work for or own. The author has refreshed all the concepts and examples introduced in the first edition which include aspects related to mission and vision passion business mindset organisational learning improvement of business conversations use of constructive criticism and betterment of relationships with the most relevant stakeholders (customers suppliers intermediaries community employees etc. ). The author also includes a discussion of creativity and the innovation process as well as other relevant aspects related to a healthy business environment and provides various real-life examples of companies which have adopted a loving attitude towards their stakeholders – which has become so important in the current business environment. | The Art of Compassionate Business Main Principles for the Human-Oriented Enterprise

GBP 38.99
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Facilitating Rapid Process Improvement Workshops The Self-Study Guide for Lean Leaders

Facilitating Rapid Process Improvement Workshops The Self-Study Guide for Lean Leaders

This is a self-study guide for facilitators of rapid process improvement workshops that helps anyone who feels like they aren’t truly gaining the full results of improvement initiatives and kaizen events. They know they can do better but don’t know how. The author an experienced facilitator in government and nonprofits speaks to the facilitator through coaching notes and actual workshop documents and techniques so the reader can fully understand how greater results are achieved. This guide takes the reader through a step-by-step path of a newly created workshop agenda. The author has parsed the workshop path into more manageable parts easier for both the facilitator and the team. These parts split the improvement work into two sections: removing the unnecessary and smoothing out the flow. Smoothing out the flow is divided further into: When the work is coming in When the product/person is going through the process How the work is performed In addition the author includes newly created tools and training content. For example a data-gathering table points the facilitator to what data need to be collected when. Training for the team includes making sure they understand the structure of a process as well as to instruct them and define how a Lean process actually functions. This distinction is important because all improvements are not necessarily Lean improvements. Several bodies of knowledge are incorporated into this guide––not only Lean and Six Sigma but internal auditing organizational development and statistics. Essentially this guide includes tips nuances and original tools that are missing from the traditional training of facilitators of kaizen events. It provides enough information for the facilitator to think in a creative way. | Facilitating Rapid Process Improvement Workshops The Self-Study Guide for Lean Leaders

GBP 39.99
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Transforming Mental Healthcare Applying Performance Improvement Methods to Mental Healthcare

Transforming Mental Healthcare Applying Performance Improvement Methods to Mental Healthcare

One in five U. S. adults experiences a mental illness within a given year. With more than 550 000 people working to support this underserved community the mental healthcare system has grappled with inadequacies and shortcomings in safety quality and care delivery. There is a wide range of problems from access-to-care issues and errors to complications stemming from poor care. Our country is also on an unsustainable path as our healthcare expenditure keeps growing. To add to all of this we are facing a rampant epidemic of burnout among healthcare workers. Modern advancements introduced with many promises—such as electronic medical records newer medications or advanced treatments—have created unique challenges when ushered into a highly regulated healthcare system. What does it take to provide patients with everything they need—the right quality of care at the right time and at the right cost—to keep them healthy? Which process steps add value? Which steps are wasteful? A widely accepted fact is that a conservative 30-50% of every step in the mental healthcare process does not help patients feel better or stay better. When considering delays in care workarounds excessive documentation and an overuse of auditing the care system has moved highly skilled clinicians away from providing value as administrative tasks continue to encroach on their time. There is a clear need to rethink and redesign the system of care. This book is a primer for understanding the current state of the mental health system and the performance improvement skills and leadership acumen needed to address existing challenges. Sheppard Pratt the award-winning leading institution for mental healthcare in America provided the focus on mental healthcare and became the laboratory for this body of work over the course of eight years. It hired a seasoned systems thinker with improvement expertise to work with mental health professionals and solve some of their most complex and chronic problems. The book is a result of the collaboration between a practicing psychiatrist in a leadership role and the systems engineer. Working together they demonstrate how to think about redesigning care and redefining the nature of work to enhance value for both the people served and the healthcare workforce. They crafted a multi-pronged approach towards culture change at Sheppard Pratt including implementing a course on Learning to Improve which introduced staff to a performance improvement methodology. There are several vignettes interwoven throughout the book that describe the complexities and constraints of the system. Solving some of these challenges creates a new paradigm of work while minimizing waste and enhancing value. | Transforming Mental Healthcare Applying Performance Improvement Methods to Mental Healthcare

GBP 38.99
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Hacking Healthcare How AI and the Intelligence Revolution Will Reboot an Ailing System

Hacking Healthcare How AI and the Intelligence Revolution Will Reboot an Ailing System

In this original work Tom Lawry takes readers on a journey of understanding what we learned from fighting a global pandemic and how to apply these learnings to solve healthcare's other big challenges. This book is about empowering clinicians and consumers alike to take control of what is important to them by harnessing the power of AI and the Intelligent Health Revolution to create a sustainable system that focuses on keeping all citizens healthy while caring for them when they are not. | Hacking Healthcare How AI and the Intelligence Revolution Will Reboot an Ailing System

GBP 28.99
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Systems Design Building Systems that Drive Ideal Behavior

Systems Design Building Systems that Drive Ideal Behavior

The ground-breaking Shingo Model of 2008 introduced principles systems tools and results. At that time however the systems element of the model did not receive the in-depth attention that other parts of the model did. As a result organizations developed their own concept of systems. Some organizations have identified hundreds of systems and tools. In fact the distinction between a system and a tool was not clearly defined until recently with the introduction of the Shingo SYSTEMS DESIGN workshop and the information discussed in this book. With the development of the workshop the Shingo Institute is now teaching the three essential systems—work improvement and management—as well as the five required communication tools that are necessary to improve an organization. You’ll find that when these systems are formalized they work together to help create organizational excellence. With Systems Design: Building Systems that Drive Ideal Behavior you’ll learn how to formalize the process of creating these three systems. In addition a new tool the Shingo system design map is introduced. This book also details how you can improve the connections you’ve already made between the tools systems results and principles of the Shingo Model. | Systems Design Building Systems that Drive Ideal Behavior

GBP 39.99
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Improving Flow Collected Practices and Cases

Improving Flow Collected Practices and Cases

Flow is a fundamental concept of lean manufacturing and its improvement is a challenge to many organizations. After mastering basic visual tools managers must concentrate on increasing flow. This work provides shopfloor and other lean professionals with what they need to know about how other companies are implementing and sustaining continuous flow improvement. Improving Flow: Collected Practices and Cases provides a variety of case studies taken from articles previously published in the newsletter Lean Manufacturer Advisor. The book demonstrates how to move products and services to the customer quicker while eliminating waste and improving profits. | Improving Flow Collected Practices and Cases

GBP 170.00
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