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Classic Kaizen Workshop Facilitator Guide

Classic Kaizen Workshop Facilitator Guide

Enna's Classic Kaizen Workshop Facilitator Guide is designed with all company employees in mind and for you to perform the workshop away from the shop floor. When it comes to creating a Kaizen mindset within your organization effective communication and training are paramount. The key to sustaining continuous improvement within a Kaizen system is having the ability to train and conduct a Kaizen workshop internally. For this to take place internal trainers require a practical and information rich guide to maximize their efforts.

GBP 240.00
1

Value Stream Mapping: Facilitator Guide

Value Stream Mapping: Facilitator Guide

The Value Stream Mapping Facilitator Guide provides the structure to help guide the facilitator through the Value Stream Mapping process. This guide is the center of the VSM training package. Enna's Value Stream Mapping Facilitator Guide is designed to let you communicate and lead the process of developing your current and future state maps. This allows you to perform your workshops with confidence and lead your initiative internally. | Value Stream Mapping: Facilitator Guide

GBP 190.00
1

Developing an ISO 13485-Certified Quality Management System An Implementation Guide for the Medical-Device Industry

Developing an ISO 13485-Certified Quality Management System An Implementation Guide for the Medical-Device Industry

Developing an ISO 13485-Certified Quality Management System: An Implementation Guide for the Medical-Device Industry details the lessons learned from a real-world project focusing on building an ISO 13485:2016 Quality Management System (QMS) from scratch and then having it officially certified. It is a practical guide to building or improving your existing QMS with tried and tested solutions. The book takes a hands-on approach–first teaching the top 25 lessons to know before starting to develop a QMS and then walking you through the process of writing the quality manual and the standard operating procedures training the staff on the QMS organizing an internal audit executing a management review and finally passing the necessary external audits and obtaining certification. It helps you to progress from one task to the next and provides all the essential information to accomplish each task as quickly and efficiently as possible. It does not attempt to replicate the standard but instead drills into the standard to expose the core of each section of the standard and reorganize its contents into a practical workflow for developing maintaining and improving a Lean QMS. The book includes a wealth of real-world experience both from the author's personal dive into quality management and from the experiences of other companies in the field and provides handy checklists for ensuring key documents and processes are fit for use–the emphasis here is to help ensure you have considered all relevant aspects. In addition the book is not intended as a “cheat sheet” for the standard or as a review of the standard that only adds lengthy commentary on each of the clauses. Instead the book fixes easy misunderstandings regarding QMS provides insight into why the various clauses are written the way they are and provides a great base to both understanding ISO 13485 QMS and developing your own QMS. The book is intended to serve both experts and novices audiences–it provides special insight on the most crucial and effective aspects of QMS. | Developing an ISO 13485-Certified Quality Management System An Implementation Guide for the Medical-Device Industry

GBP 48.99
1

Lean Mfg Workshop Facilitator Guide

Lean Mfg Workshop Facilitator Guide

Enna's Lean Manufacturing Workshop Facilitator Guide is designed with all company employees in mind. It enables you to perform workshops in-house. When it comes to creating a Lean mindset within your organization effective communication and training are paramount. With the importance of a Lean Mfg program the key to sustaining continuous improvement is having the ability to train and conduct a Lean workshop internally. For this to take place internal trainers require a practical and information rich guide to maximize their efforts. | Lean Mfg Workshop Facilitator Guide

GBP 240.00
1

5S Office Version 1 Facilitator Guide

5S Office Version 1 Facilitator Guide

Enna's 5S Office Facilitator Guide is designed with the worker in mind and to allow for the performance of the workshop away from the shop floor. When it comes to managing sustainable change within your organization effective communication and training are paramount. The key to sustainable success in a Office 5S program is having the ability to train and conduct workshops internally. For this to take place internal trainers require a practical and information rich guide to maximize their efforts. | 5S Office Version 1 Facilitator Guide

GBP 200.00
1

The Lean CFO Architect of the Lean Management Accounting System

The Lean CFO Architect of the Lean Management Accounting System

This book is not about debits credits or accounting theory. It’s about how a chief financial officer (CFO) becomes a Lean CFO to lead the transformation of a company’s management accounting system into a lean management accounting system. It’s been well established in lean companies that traditional management accounting systems do not provide relevant and reliable information to decision makers. The CFO as steward of a company’s management accounting system must provide the leadership to improve the quality of the information produced by a company’s management accounting system so it is aligned with a company’s lean strategy lean operations and continuous improvement. The integration of a lean management accounting system with a company’s lean strategy will lead to improved decision making by all users and drive long-term financial success. Lean management accounting helps all users from executives to line managers better understand the relationships between lean operating performance and financial performance. Written in the style of a practice guide The Lean CFO is written not just for CFOs but for all stakeholders of a company’s management accounting system such as executives and owners lean leaders functional managers and accounting professionals. | The Lean CFO Architect of the Lean Management Accounting System

GBP 28.99
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Data Integrity in Pharmaceutical and Medical Devices Regulation Operations Best Practices Guide to Electronic Records Compliance

Data Integrity in Pharmaceutical and Medical Devices Regulation Operations Best Practices Guide to Electronic Records Compliance

Data integrity is fundamental in a pharmaceutical and medical devices quality system. This book provides practical information to enable compliance with data integrity while highlighting and efficiently integrating worldwide regulation into the subject. The ideas presented in this book are based on many years’ experience in regulated industries in various computer systems development maintenance and quality functions. In addition to case studies a practical approach will be presented to increase efficiency and to ensure that the design and testing of the data integrity controls are correctly achieved. | Data Integrity in Pharmaceutical and Medical Devices Regulation Operations Best Practices Guide to Electronic Records Compliance

GBP 31.99
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The CAHIMS Review Guide Preparing for Success in Healthcare Information and Management Systems

The CAHIMS Review Guide Preparing for Success in Healthcare Information and Management Systems

HIMSS’ Certified Associate in Healthcare Information and Management Systems (CAHIMS) certification offers a pathway to careers in health information technology (health IT) for associate-level emerging professionals or those who would like to transition to health IT from other industries. The CAHIMS Review Guide 2nd Edition is the ideal resource for those preparing for the CAHIMS certification exam—or looking for a comprehensive health IT 101 guide. Content in this updated and revised CAHIMS review guide reflects the new CAHIMS exam content outline. Content is divided into three topic categories: organizational and technology environments; systems analysis design selection implementation support maintenance testing evaluation privacy and security; and leadership and management support. Each chapter includes learning objectives for tracking progress in understanding and articulating the content. Practice exam questions at the end of the book reinforce key concepts explored throughout the book. This book is a comprehensive and timely introduction to healthcare information and management systems. It’s also an invaluable resource for staying current in all aspects of the industry. In addition to sample exam questions this book includes an overview of the eligibility requirements testing procedures and the CAHIMS examination itself. | The CAHIMS Review Guide Preparing for Success in Healthcare Information and Management Systems

GBP 140.00
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Facilitating Rapid Process Improvement Workshops The Self-Study Guide for Lean Leaders

Facilitating Rapid Process Improvement Workshops The Self-Study Guide for Lean Leaders

This is a self-study guide for facilitators of rapid process improvement workshops that helps anyone who feels like they aren’t truly gaining the full results of improvement initiatives and kaizen events. They know they can do better but don’t know how. The author an experienced facilitator in government and nonprofits speaks to the facilitator through coaching notes and actual workshop documents and techniques so the reader can fully understand how greater results are achieved. This guide takes the reader through a step-by-step path of a newly created workshop agenda. The author has parsed the workshop path into more manageable parts easier for both the facilitator and the team. These parts split the improvement work into two sections: removing the unnecessary and smoothing out the flow. Smoothing out the flow is divided further into: When the work is coming in When the product/person is going through the process How the work is performed In addition the author includes newly created tools and training content. For example a data-gathering table points the facilitator to what data need to be collected when. Training for the team includes making sure they understand the structure of a process as well as to instruct them and define how a Lean process actually functions. This distinction is important because all improvements are not necessarily Lean improvements. Several bodies of knowledge are incorporated into this guide––not only Lean and Six Sigma but internal auditing organizational development and statistics. Essentially this guide includes tips nuances and original tools that are missing from the traditional training of facilitators of kaizen events. It provides enough information for the facilitator to think in a creative way. | Facilitating Rapid Process Improvement Workshops The Self-Study Guide for Lean Leaders

GBP 39.99
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Developing Leadership Excellence A Practice Guide for the New Professional Supervisor

Developing Leadership Excellence A Practice Guide for the New Professional Supervisor

Professional Supervision is a core component of maintaining professional practice and accreditation for many professions particularly in the community and human services sector. Professions such as Social Workers Occupational Therapists Physiotherapists Teachers Nurses Midwives Doctors Counsellors and Psychologists are encouraged to access regular professional supervision as part of maintaining professional standards in their role; engage self care; promote ongoing growth and development; and meet organisational requirements. Throughout her career Tracey Harris had had a passion for the role that professional and operational supervision has in the workplace. She has developed a systematic framework that ensures supervision remains effective and sustainable over time. As part of the supervision platform and system Tracey has developed a range of unique resources tools and documents for beginning supervisory practitioners to assist them to develop the necessary skills to feel confident and supported in their new role. She has developed seven integrated supervision models that provide a common language framework for all roles in the organizational and business context. Developing Supervisory Excellence: A Practice Guide for the New Professional Supervisor is the first text of its kind to integrate the existing frameworks of supervision into a comprehensive model of practice providing new supervisors with a clear procedural and practice guide for conducting professional and operational supervision. In addition it provides new supervisors with a range of resources to support record track and evaluate the supervision process and outcomes. This book: Outlines the different types of supervision and provides reflective questions to encourage new supervisors to reflect on what supervision is its purpose what it hopes to achieve and explores what inadequate supervision looks like. Provides new supervisors with a guide on what to look for in quality training what key topics are useful in training and concludes with reflective questions for new supervisors to consider when thinking about engaging in training. Provides a detailed analysis of the benefits of providing and engaging in professional supervision. Provides key information for new supervisors about how to set up supervision and build rapport in the supervisory relationship. Explores how to maintain professional boundaries and the process of providing and receiving helpful feedback. Outlined and provides examples of relevant documents to use in supervision given the ethical and industrial nature of supervision. Discusses the value of evaluating professional supervision and includes reflective questions for supervisors to consider as they develop a framework for evaluation. Discusses the core differences between the supervision styles and how to manage the dual role of line and professional supervisor. Outlines an example framework for assessing competency and capability for new supervisors. | Developing Leadership Excellence A Practice Guide for the New Professional Supervisor

GBP 31.99
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Practical Lean Accounting A Proven System for Measuring and Managing the Lean Enterprise Second Edition

Practical Lean Accounting A Proven System for Measuring and Managing the Lean Enterprise Second Edition

The methods and concepts presented in the bestselling first edition revolutionized the approach to the management and control of Lean companies. Enhanced with extensive end-of-chapter exercises and downloadable resources with Lean accounting tools the second edition of this preeminent practitioner’s guide is now suitable for classroom use. Practical Lean Accounting: A Proven System for Measuring and Managing the Lean Enterprise Second Edition explains exactly what it takes to transform a traditional accounting system to one that supports and enhances a company’s Lean efforts. Defining the fundamental principles of Lean accounting it demonstrates how to use them to identify and eliminate wasteful transactions. The book includes coverage of cell performance measurement use of the box score operational and financial planning cost targeting Lean accounting diagnostics and value stream mapping. Retaining the easy-to-use format that made the first edition a bestseller this updated edition includes:A new section on the use of value stream performance measurements in continuous improvementA re-written Target Costing chapter that emphasizes a value-based approach to the management of the Lean value systemA Lean Accounting Diagnostic tool to help you assess progress and develop a plan for implementing changesCutting-edge examples that illustrate implementation in accounting departmentsDownloadable resources with data from the ECI Value Stream Cost Analysis case study included in the text Excel templates and end-of-chapter questions with solutionsThe book contains a wealth of tools that makes it ideal for company training sessions and advanced undergraduate and graduate-level courses. For each major example provided two similar problems are included—one for instructors to guide students through and a second for students to work through on their own. An additional set of problems and questions for testing purposes are also available to instructors on the authors’ website. Unfortunately during the publishing process mistakes can be made that are not caught before the book is printed. Productivity Press takes great care to catch any errors prior to the printing stage. | Practical Lean Accounting A Proven System for Measuring and Managing the Lean Enterprise Second Edition

GBP 170.00
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Kamishibai Boards A Lean Visual Management System That Supports Layered Audits

Kamishibai Boards A Lean Visual Management System That Supports Layered Audits

Part of the Toyota Production System Kamishibai boards are simple and flexible visual controls for performing audits within a manufacturing process. When used properly they are powerful tools for performing managing and auditing tasks of specific duties. Kamishibai Boards: A Lean Visual Management System That Supports Layered Audits explains how to use this visual management system to identify normal conditions versus abnormal conditions in your organization. Filled with easy-to-follow instructions that require minimal training it outlines a layered audit system for sustaining continuous improvement that can be applied to any organization in any industry. The book includes downloadable resources with master forms you can use to create your own daily weekly or monthly Kamishibai cards for any subject. The downloadable resources also include electronic copies of all examples in the book. Helping you focus on resolving abnormal situations the book supplies the understanding required to make problems abnormalities and variations from the standard visible so corrective actions can be made right away—so you can spend more of your valuable time on achieving sustainable improvement. | Kamishibai Boards A Lean Visual Management System That Supports Layered Audits

GBP 170.00
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Lean Daily Management for Healthcare A Strategic Guide to Implementing Lean for Hospital Leaders

Lean Daily Management for Healthcare A Strategic Guide to Implementing Lean for Hospital Leaders

You likely don‘t need any more tools programs or workshops to improve your hospital. What you need is a simple and consistent approach to manage problem-solving. Filling this need this book presents a Lean management system that can help break down barriers between staff directors and administration and empower front-line staff to resolve their own problems. Lean Daily Management for Healthcare: A Strategic Guide to Implementing Lean for Hospital Leaders provides practical step-by-step guidance on how to roll out Lean daily management in a hospital setting. Ideal for leaders that may feel lost in the transition process the book supplies a roadmap to help you identify where your hospital currently is in its Lean process where it‘s headed and how your role will change as you evolve into a Lean leader. Illustrating the entire process of implementing Lean daily management the book breaks down the cultural progression of units into discreet objectively measurable phases. It identifies what leaders at all levels of the organization must do to progress units into the next phase of development. Complete with case studies from different service areas in the hospital the book explains how to link problem-solving boards together to achieve meaningful and measurable improvements in: the emergency department the operating room discharge times clinics quality and patient satisfaction. After reading this book you will understand how consistent rounding a few whiteboards pen-and-paper data and a focused effort on working the Plan-Do-Study-Act cycle can help you build a common problem-solving bench strength throughout your organization establishing the framework upon which future improvement can be built. | Lean Daily Management for Healthcare A Strategic Guide to Implementing Lean for Hospital Leaders

GBP 170.00
1

The Patient Centered Value System Transforming Healthcare through Co-Design

The Patient Centered Value System Transforming Healthcare through Co-Design

Imagine: You are a hospital Chief Executive Officer Chief Financial Officer medical or nursing director patient safety specialist quality improvement professional or a doctor or nurse on the front lines of patient care. Every day you’re aware that patients and families should be more engaged in their care so they would fare better both in the hospital and after discharge; their care could be safer and more seamlessly coordinated; patients should be ready for discharge sooner and readmitted less often; your bottom line stronger; your staff more fulfilled. You enter into new payment models such as bundling with an uneasy awareness that your organization is at risk because you don’t know what the care you deliver actually costs. Like most healthcare leaders you are also still searching for a way to deliver care that will help you to achieve the Triple Aim: care that leads to improved clinical outcomes better patient and family care experiences and reduced costs. Sound familiar? If so then it’s time to read The Patient Centered Value System: Transforming Healthcare through Co-Design. This book explains how to introduce the Patient Centered Value System in your organization to go from the current state to the ideal. The Patient Centered Value System is a three-part approach to co-designing improvements in healthcare delivery—collaborating with patients families and frontline providers to design the ideal state of care after listening to their wants and needs. Central to the Patient Centered Value System is seeing every care experience through the eyes of patients and families. The Patient Centered Value System is a process and performance improvement technique that consists of 1) Shadowing 2) the Patient and Family Centered Care Methodology and 3) Time-Driven Activity-Based Costing. Shadowing is the essential tool in the Patient Centered Value System that helps you to see every care experience from the point of view of patients and families and enables you to calculate the true costs of healthcare over the full cycle of care. Fundamental to the Patient Centered Value System is the building of teams to take you from the currents state of care delivery to the ideal. Healthcare transformation depends not on individual providers working to fix broken systems but on teams of providers working together while breaking down silos. The results of using the Patient Centered Value System are patients and families who are actively engaged in their care which also improves their outcomes; providers who see the care experience from the patient’s and family’s point of view and co-design care delivery as a result; the tight integration of clinical and financial performance; and the realization of the Triple Aim. | The Patient Centered Value System Transforming Healthcare through Co-Design

GBP 31.99
1

The Remote Work Handbook The Definitive Guide for Operationalizing Remote Work as a Competitive Business Strategy

The Remote Work Handbook The Definitive Guide for Operationalizing Remote Work as a Competitive Business Strategy

The Remote Work Handbook: The Definitive Guide for Operationalizing Remote Work as a Competitive Business Strategy is for readers seeking to leverage the business benefits of a flexible remote workforce. It is a practical guide for building and implementing remote work at any size organization. C-suite executives operation leaders business owners or entrepreneurs who recognize the workplace is changing can use it to re-tool their operations for a strategic business advantage. Mari Anne Snow the author is a recognized remote work expert with over 20 years of experience leading remote teams and has re-written the rules of leadership to unlock the potential in remote and distributed teams. In this book she shares all her secrets. The book explores the untapped potential of remote teams and lays out the business case for adopting a new flexible workplace model to build organizational resilience and a competitive edge. It takes the reader through the step-by-step process of constructing a remote work operating model staging an implementation then institutionalizing and sustaining the change. It includes down-to-earth professional and personal stories that alert the reader to the top priorities and operational realities they will face as they craft their own implementation plan for operationalizing remote work at their company. | The Remote Work Handbook The Definitive Guide for Operationalizing Remote Work as a Competitive Business Strategy

GBP 28.99
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The New Entrepreneur's Guide to Setting Up and Running a Successful Business

The New Entrepreneur's Guide to Setting Up and Running a Successful Business

This is the book you will need if you are considering setting up your own business. It is aimed at the new business owner who has a lot of questions to ask. It has been written by a successful business owner and provides advice on what and what not to do. While it is not intended to be a global reference book it does provide the reader with practical answers to the issues they will come across everyday and includes examples of successes and failures from both the US and U. K. perspectives. | The New Entrepreneur's Guide to Setting Up and Running a Successful Business

GBP 31.99
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Fundamentals of Daily Shop Floor Management A Guide for Manufacturing Optimization and Excellence

Fundamentals of Daily Shop Floor Management A Guide for Manufacturing Optimization and Excellence

Survival and thriving in today’s business environment require companies to continuously strive for operational excellence at all levels of the organization. Simply working to maintain existing operations is not an adequate or sustainable business strategy especially when competing in a global market. To remain relevant companies must adopt a process control and continuous improvement mentality as an integral part of their daily work activities. These two operational disciplines form the foundation and stepping stones for manufacturing excellence. Processes must be stable capable and controlled as a prerequisite for sustainable improvement. Sustainable improvements must be strategic continuous and focused on process optimization. Modern-day manufacturing is rapidly changing in the face of technological geopolitical social and environmental developments. These challenges are altering the way we think and act to transform raw materials into finished goods. Meeting these challenges requires particular attention to how we develop and engage people and apply technology for long-term sustainability and competitive advantage. This book takes you on a journey to explore the fundamental elements management practices improvement methods and future direction of shop floor management. Part 1 of this five-part book considers workplace culture organizational structure operational discipline and employee accountability as the foundation for a robust manufacturing system. Part 2 studies the impact of process standardization data analytics information sharing communication and people on daily shop floor management. Once the management system has been adequately described Part 3 concentrates on its effective execution monitoring and control with a deep look into the people methods machines materials and environment that make it possible. Like every good manufacturing text efficiency and productivity are key topics. That’s why Part 4 explores various methods tools and techniques associated with product and process development productivity improvement agile methods shop floor optimization and manufacturing excellence. The final section Part 5 shifts focus to emerging technologies engaging the reader to contemplate technology’s impact on the digital transformation of the manufacturing industry. | Fundamentals of Daily Shop Floor Management A Guide for Manufacturing Optimization and Excellence

GBP 38.99
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The CMIO Survival Guide A Handbook for Chief Medical Information Officers and Those Who Hire Them Second Edition

The CMIO Survival Guide A Handbook for Chief Medical Information Officers and Those Who Hire Them Second Edition

The CMIO Survival Guide is the handbook for the new Chief Medical Information Officer as well as for those recruiting or planning to recruit a CMIO. This quick reference is organized by real-world topics that CMIOs need to know as well as the criteria that the CIO CMO or CEO should consider in identifying excellence in a CMIO candidate. It is written by pioneering physicians and AMDIS faculty with a wealth of experience in medical informatics who provide guidance advice and lessons learned for those interested in this relatively new role in healthcare. This second edition updates every chapter in the original work and adds new chapters to address the changes in healthcare delivery the role of the physician executive technology medical education small and rural hospitals. | The CMIO Survival Guide A Handbook for Chief Medical Information Officers and Those Who Hire Them Second Edition

GBP 31.99
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The Toyota Production System Journey The Continuously Changing Features of TPS and Lean Thinking

The Toyota Production System Journey The Continuously Changing Features of TPS and Lean Thinking

The Toyota Production System (TPS) is regarded as a sophisticated concept that helps us understand the world of manufacturing. It evolved from the system of mass-producing cars established by Ford and the Japanese have since endeavored to make their own universal production system. Though much has been accomplished TPS’ progress is a continuous process. The theme of this book is how to understand and learn TPS. There is a TPS concept that seems to elude many and that is that manufacturers should be able to make a product available at the moment a customer comes and asks for it. There are various ways and various tools that can be used to pursue the ideal state and therefore we need to focus on the basic principles of TPS. This book tries to explain those Toyota Production System concepts that may otherwise be elusive. This book focuses on the factory to help readers understand the fundamental ideology of TPS. The main character started his career as a technical expert in the R&D division of an automotive Company and eventually becomes an Instructor of TPS. His broad career in companies is used to vividly describe the form of the Toyota Production System. To explain the growth of apprentices of various titles and positions this story is woven with several short stories presented from the perspective of the main character who grows from being a group leader to section leader to manager to general manager. Essentially this book describes the Toyota Production System as based on the philosophy: “Always sketching out and pursuing the ideal state of manufacturing. ” | The Toyota Production System Journey The Continuously Changing Features of TPS and Lean Thinking

GBP 29.99
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Power from Within A Guide to Success as a Medical Malpractice Defense Expert

Power from Within A Guide to Success as a Medical Malpractice Defense Expert

There is no end in sight to the frequency with which physicians nursing professionals and other healthcare providers will become lawsuit targets in our litigious society. While politicians practitioners insurance companies and trial attorneys debate the nation’s chronic malpractice crisis suits continue to be filed. In addition once COVID-19 is behind us and the unprecedented public support for health care providers wanes as it will it is anticipated that physicians and nurses will become malpractice defendants to a remarkable degree. National legislative fact-finding committees and investigative bodies which may be charged with the responsibility of pursuing a solution likely will never achieve a global remedy. Although curtailed by some states national legislation has not addressed baseless malpractice suites or grossly excessive monetary verdicts. Another approach exists however. Health care providers can impact the existing system and influence the malpractice environments in a tangible positive and powerful fashion. Although there will be debate over tort reform in order to bring some degree of protection to the malpractice defendant individual case success defined from the defendant’s perspective as a no-cause trial verdict can be realized if well-credentialed and experienced health care professionals are willing to assist the malpractice defense bar as expert witnesses. The benefits to the health care community and the individuals who are willing to participate are innumerable and worth considering. | Power from Within A Guide to Success as a Medical Malpractice Defense Expert

GBP 39.99
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Handling the Medical Claim An 8-Step Guide on “How To” Correct and Resolve Claim Issues

Handling the Medical Claim An 8-Step Guide on “How To” Correct and Resolve Claim Issues

When a doctor sees a patient how does the doctor‘s office get paid? If a claim for a service or procedure provided is denied how does the doctor‘s office get the patient‘s insurance company to pay? Handling the Medical Claim: An 8-Step Guide on How To Correct and Resolve Claim Issues explains from beginning to end how to bill and collect on claims for services provided in a physician‘s office. Focusing on the CMS-1500 claim form the book explains how to prepare and file the form to submit charges to patients insurance companies. Written by a medical billing specialist experienced in handling medical claims and denials on both the provider and insurer sides of the business this step-by-step guide begins by covering some basic good practice management skills. Next it outlines each department‘s specific duties based on the each department‘s responsibilities for specific parts of the claim. In addition to learning how to submit and resolve claims that cannot be processed or are denied readers will learn how to: Enter data in the doctor‘s schedule including appointment types Gather patient data from medical records Register patients including patient information guarantor and policyholder and insurance information Input information about the appointment and diagnosis Use the different types of coding systems used for billing charges Understand the claim cycle determine reimbursement and apply payment Obtain patient and insurance information Appeal a denied claim and handle patient balances The book includes case examples and step-by-step guidance for resolving claim issues that could arise including how to determine what part of the chapter you can find your answer and how to link your findings to the box number on the claim form to which the problem pertains. Highlighting opportunities for | Handling the Medical Claim An 8-Step Guide on “How To” Correct and Resolve Claim Issues

GBP 170.00
1