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Borderless Leadership Global Skills for Personal and Business Success

Borderless Leadership Global Skills for Personal and Business Success

Borderless Leadership is a must read for anyone involved in international business. It enables beginners to avoid common pitfalls and seasoned executives will recognize many of their own mistakes and benefit from the frameworks Dr. Kraljevic provides. — Professor Sibrandes Poppema President University of Groningen NetherlandsI just cannot stop recommending this book to ever so many people—my academic colleagues industry colleagues friends in the government former students students young CEOs of start-ups that I mentor and my media friends. The book is very special deep with several gems of ideas told in absorbing narrative; neither a text book nor a cook book but a candid sincere and extremely effective set of real world lessons for so many global citizens. Dr. Kraljevic uses personal examples from across continents in diverse industry settings. All I can say is this: Go grab the book on a Thursday night and you will have a wonderful weekend reading this amazing book. — Professor S. Sadagopan Director International Institute of Information Technology of Bangalore India Everything I know about international markets I owe it to Zlática. — Sue Payne Former ExxonMobil Area Manager U. S. & Mexico As the global village rapidly expands understanding borderless leadership becomes a prerequisite for international success in this 21st century. Kraljevic brings her vast and unique worldly experiences to open your mind with practical treasures thoughtful how-to models and conceptual insights. Find out about the human fractal on your journey to becoming a borderless leader. — Lane Sloan Former President Shell Chemical Company USA Studies consistently show that international partnerships between organizations fail to generate expected results at a significant cost. The leading cause behind this failure is lack of trust among people at all levels within organizations. Borderless Leadership explores the disparity that exists between the ways that the West and other cultures conduct business. The book’s premise is that if one cannot control the events or circumstances one must learn how to control reactions to new environments. Using real-life examples the book illustrates how to build trust and rapport with business partners across borders and establish relationships that help businesses grow. The book is about achieving success with and through total strangers as you progress from awareness to understanding and from understanding to acquiring internalizing and applying new knowledge so you bring your approach to life up to date. Only then can you transform obstacles into unsuspected opportunities that will have a positive impact on your personal and business success. | Borderless Leadership Global Skills for Personal and Business Success

GBP 42.99
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The Human Change Management Body of Knowledge (HCMBOK )

The Human Change Management Body of Knowledge (HCMBOK )

I am happy to recommend this work. I believe in the principles presented in it and identify with its context. Due to the lack of knowledge on the subject in the market it is a topic that must be made known. The book should be in the library of all project and change managers. — Paul Dinsmore PMI FellowEvery manager should integrate HCMBOK® practices into their project management methodology in order to fully develop their work. This book addresses a simple and practical way that the critical component in organizational change management can be applied to projects of all kinds: the human factor. — Bruno Machado Director Project Management Office Grupo Anima EducaçãoWe live in a time of change speed and an avalanche of information. It is still very difficult for most companies to change their organizational culture efficiently. This book makes us reflect upon the crucial element in any change and which most managers do not place in the foreground—the people. — Joyce Meyer CEO iDigoIn today's constantly changing world the Project Manager must have sensitivity to how people react to change. Knowing a method that provides a structured way to take care of the human aspect is a key factor in the success of any project! HCMBOK® offers a simple and practical approach to managing change which can be easily incorporated into the project management routine providing amazing results. — Pedro Augusto Cardoso da Silva Engineering Director METRÔRIO This reference starts by presenting the concept of change management its players strategies and applicable models. In the second part the book covers the set of good practices methodology and tools known as the HCMBOK®— Human Change Management Body of Knowledge. The third part introduces the concept of the Change Management Office (CMO) and its relation to the strategic planning of an organization. The book concludes with the competencies essential for a change manager an approach to agile methodologies and a model for managing cultural change. | The Human Change Management Body of Knowledge (HCMBOK®)

GBP 44.99
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Business Analysis Requirements and Project Management A Guide for Computing Students

Business Analysis Requirements and Project Management A Guide for Computing Students

IT projects emerge from a business need. In practice software developers must accomplish two big things before an IT project can begin: find out what you need to do (i. e. analyse business requirements) and plan out how to do it (i. e. project management). The biggest problem in IT projects is delivering the wrong product because IT people do not understand what business people require. This practical textbook teaches computer science students how to manage and deliver IT projects by linking business and IT requirements with project management in an incremental and straightforward approach. Business Analysis Requirements and Project Management: A Guide for Computing Students presents an approach to analysis management that scales the business perspective. It takes a business process view of a business proposal as a model and explains how to structure a technical problem into a recognisable pattern with problem frames. It shows how to identify core transactions and model them as use cases to create a requirements table useful to designers and coders. Linked to the analysis are three management tools: the product breakdown structure (PBS) the Gantt chart and the Kanban board. The PBS is derived in part from the problem frame. The Gantt chart emerges from the PBS and ensures the key requirements are addressed by reference to use cases. The Kanban board is especially useful in Task Driven Development which the text covers. This textbook consists of two interleaving parts and features a single case study. Part one addresses the business and requirements perspective. The second integrates core project management approaches and explains how both requirements and management are connected. The remainder of the book is appendices the first of which provides solutions to the exercises presented in each chapter. The second appendix puts together much of the documentation for the case study into one place. The case study presents a real-word business scenario to expose students to professional practice. | Business Analysis Requirements and Project Management A Guide for Computing Students

GBP 48.99
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Healthcare Information Systems

Healthcare Information Systems

The move to manage medicine from a financial perspective i. e. managed care has added huge layers of bureaucratic and administrative functions to healthcare. The need to have the ability to track patient medical records mandated by government legislation such as HIPAA is bringing new technologies and processes into the healthcare arena. A universal medical record system and absolute patient portability is a definite possibility in the not too distant future. All of these issues beg for clear IT solutions. Healthcare Information Systems Second Edition approaches these challenges and opportunitites as pieces of a complex puzzle. It not only brings you up-to-date on the technology involved but also explains how that technology interrelates and affects healthcare organizations. The book gives you complete coverage of all aspects of information technology as it relates to the healthcare industry. In Healthcare Information Systems you will find:An overview of healthcare systemsTips on disaster planning and system securityImproving quality reducing risks and understanding costs An in-depth look into the HIPAA regulationsEMR and the data warehouseInformation on managing the healthcare communityA look at the changing organizationViews on telemedicine the Internet and emerging technologiesIdeas on using IT to deal with increasing government regulationIn addition the new edition has expanded coverage of HIPAA wireless networks and communications telemedicine and the increasing role of the Internet in all facets of healthcare. Healthcare Information Systems presents workable solutions to the real problems you will face both today and tomorrow.

GBP 56.99
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Analyzing and Securing Social Networks

Analyzing and Securing Social Networks

Analyzing and Securing Social Networks focuses on the two major technologies that have been developed for online social networks (OSNs): (i) data mining technologies for analyzing these networks and extracting useful information such as location demographics and sentiments of the participants of the network and (ii) security and privacy technologies that ensure the privacy of the participants of the network as well as provide controlled access to the information posted and exchanged by the participants. The authors explore security and privacy issues for social media systems analyze such systems and discuss prototypes they have developed for social media systems whose data are represented using semantic web technologies. These experimental systems have been developed at The University of Texas at Dallas. The material in this book together with the numerous references listed in each chapter have been used for a graduate-level course at The University of Texas at Dallas on analyzing and securing social media. Several experimental systems developed by graduate students are also provided. The book is divided into nine main sections: (1) supporting technologies (2) basics of analyzing and securing social networks (3) the authors’ design and implementation of various social network analytics tools (4) privacy aspects of social networks (5) access control and inference control for social networks (6) experimental systems designed or developed by the authors on analyzing and securing social networks (7) social media application systems developed by the authors (8) secure social media systems developed by the authors and (9) some of the authors’ exploratory work and further directions.

GBP 42.99
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Software Project Management A Process-Driven Approach

Software Project Management A Process-Driven Approach

To build reliable industry-applicable software products large-scale software project groups must continuously improve software engineering processes to increase product quality facilitate cost reductions and adhere to tight schedules. Emphasizing the critical components of successful large-scale software projects Software Project Management: A Process-Driven Approach discusses human resources software engineering and technology to a level that exceeds most university-level courses on the subject. The book is organized into five parts. Part I defines project management with information on project and process specifics and choices the skills and experience needed the tools available and the human resources organization and management that brings it all together. Part II explores software life-cycle management. Part III tackles software engineering processes and the range of processing models devised by several domestic and international organizations. Part IV reveals the human side of project management with chapters on managing the team the suppliers and the customers themselves. Part V wraps up coverage with a look at the technology techniques templates and checklists that can help your project teams meet and exceed their goals. A running case study provides authoritative insight and insider information on the tools and techniques required to ensure product quality reduce costs and meet project deadlines. Praise for the book:This book presents all aspects of modern project management practices … includes a wealth of quality templates that practitioners can use to build their own tools. … equally useful to students and professionals alike. —Maqbool Patel PhD SVP/CTO/Partner Acuitec | Software Project Management A Process-Driven Approach

GBP 56.99
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Systematic Strategic Planning A Comprehensive Framework for Implementation Control and Evaluation

Systematic Strategic Planning A Comprehensive Framework for Implementation Control and Evaluation

Strategic planning outlines the path between the current status of the business and the desired status. It requires the business to identify its objectives and goals and then make the correct decisions to achieve these objectives and goals. This book provides a complete set of practical strategic planning techniques and tools. It explains how and in what circumstances to use particular tools and how to target them to achieve effective results. Systematic Strategic Planning: A Comprehensive Framework for Implementation Control and Evaluation describes a framework of phases through which each project passes a pattern of procedures for straight-forward planning and the fundamentals involved in any strategic planning project. Designed to be simple to understand and easy to use the book presents techniques case studies and working forms to guide you through preparing a strategic plan for your existing or future business. The book is organized into four parts:Part I explains the steps to take before and after starting the strategic planning work. Part II provides the overall framework and characteristics of the simplified and full versions of systematic strategic planning. Part III describes the sections of systematic strategic planning in detail. Part IV provides a framework for implementation control and evaluation functions in a systematic manner. This book is designed to help both experienced strategic planners and other types of professionals who are faced with creating a strategic plan for their business. The processes and techniques described should be universally applicable to any type of business. With the information in this book you will be well-equipped to create effective strategic plans that drive your business forward. | Systematic Strategic Planning A Comprehensive Framework for Implementation Control and Evaluation

GBP 56.99
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Bankers Like Us Dispatches from an Industry in Transition

Bankers Like Us Dispatches from an Industry in Transition

This book will resonate with anyone no matter where you reside on this journey whether newbie or old guard. If you want to be part of this change you need to understand all about the messy middle that Leda so expertly describes in this book. If you read this book and it doesn’t resonate then I suggest you think about stepping aside. — Curt Queyrouze President Coastal Community Bank The world is going digital and so is banking—in fits starts and circles. Why is it so hard? Why is the industry constantly getting in the way of its own technological progress and what can we do about it all? This book looks at the human and structural obstacles to innovation-driven transformation and at the change in habits mindsets and leadership needed for the next stage of the digital journey and argues that this change will be brought about not by external heroes and saviours not by a generation yet to be born but people just like us. People who understand the industry and its quirks. Bankers who have the grit determination and energy to drive change. Bankers like us. This book celebrates and chronicles the shared experience of bankers like us. It starts with a ‘this is who we are’ piece including the author’s trench credentials. It then presents an overview of corporate culture (this is what we deal with and a few ideas on how to handle it) as well as a piece on why transformation is so difficult and so many get it wrong; a piece on the challenges our lack of diversity brings or compounds and a hopeful look-ahead on what a team of principled dedicated folks can do despite everything. | Bankers Like Us Dispatches from an Industry in Transition

GBP 29.99
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Risk Management Concepts and Guidance Fifth Edition

Risk Management Concepts and Guidance Fifth Edition

This new edition of Risk Management: Concepts and Guidance supplies a look at risk in light of current information yet remains grounded in the history of risk practice. Taking a holistic approach it examines risk as a blend of environmental programmatic and situational concerns. Supplying comprehensive coverage of risk management tools practices and protocols the book presents powerful techniques that can enhance organizational risk identification assessment and management—all within the project and program environments. Updated to reflect the Project Management Institute’s A Guide to the Project Management Body of Knowledge (PMBOK® Guide) Fifth Edition this edition is an ideal resource for those seeking Project Management Professional and Risk Management Professional certification. Emphasizing greater clarity on risk practice this edition maintains a focus on the ability to apply planned clairvoyance to peer into the future. The book begins by analyzing the various systems that can be used to apply risk management. It provides a fundamental introduction to the basics associated with particular techniques clarifying the essential concepts of risk and how they apply in projects. The second part of the book presents the specific techniques necessary to successfully implement the systems described in Part I. The text addresses project risk management from the project manager’s perspective. It adopts PMI’s perspective that risk is both a threat and an opportunity and it acknowledges that any effective risk management practice must look at the potential positive events that may befall a project as well as the negatives. Providing coverage of the concepts that many project management texts ignore such as the risk response matrix and risk models the book includes appendices filled with additional reference materials and supporting details that simplifying some of the most complex aspects of risk management. | Risk Management Concepts and Guidance Fifth Edition

GBP 44.99
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Project Management Methodologies Governance and Success Insight from Traditional and Transformative Research

Project Management Methodologies Governance and Success Insight from Traditional and Transformative Research

With all signs pointing to an increased use of and interest in project-based work in modern organizations the better scholars are able to make sense of the current state of the field through theory development and empirical investigation the more successful projects promise to become. This book is a welcome addition to our field and will be I am sure an important work and source for future reference well into the future. —Dr. Jeffrey Pinto Pennsylvania State UniversityThe goal of practicing project managers and scholars alike lies in solving the puzzle of how to manage projects toward successful completion. However understanding what comprises project success—seemingly such an innocent question—has come to represent one of the most challenging problems for project managers and scholars. Who determines success? At what point in time is success best measured? How do diverse stakeholders define success? What happens when their perspectives collide? What is the difference between project success and project management success? These are surprisingly complex problems. For every principle or rule posited a brief investigation reveals that there are numerous exceptions muddying the waters and making these ideas increasingly opaque. Project Management Methodologies Governance and Success addresses this challenge head-on putting into proper context the critical issues that shape our understanding of the project management research process. Employing a concept referred to as philosophical triangulation the book shows how to overcome the weaknesses or intrinsic biases that disrupt and minimize the impact of so much organizational research. It places organizational governance and success within their proper context allowing scholars to identify the best methods for investigating project-based work. It links together in a cogent manner the diverse themes of research theory and design projects and project success and organizational governance. In effect this book demonstrates that to fully understand how to undertake research in projects theory and method are inextricably interwoven. | Project Management Methodologies Governance and Success Insight from Traditional and Transformative Research

GBP 42.99
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Philippine Security in the Age of Terror National Regional and Global Challenges in the Post-9/11 World

Philippine Security in the Age of Terror National Regional and Global Challenges in the Post-9/11 World

As the twelfth most populous nation the Philippines’ diverse religious and ethnic population makes it an ideal example of the changing tenet of what is deemed national security—post 9/11. Issues previously considered social or public are now viewed as security issues. Food production is now analyzed in the context of food security and environmental degradation is now a part of environmental security. This broadened perspective is not unique to the Philippines but—thanks to the island nation’s long struggle with issues of Muslim radicalism democracy and globalization—it serves as a model worth studying. And no one is better positioned to take on this study than Rommel C. Banlaoi Chairman and Executive Director of the Philippine Institute for Peace Violence and Terrorism Research. In Philippine Security in the Age of Terror: National Regional and Global Challenges in the Post-9/11 World Banlaoi illustrates the increasing complexity of the issues. Divided into three sections the book explores why a nation’s security can no longer be just about its military or only about what is happening within its borders. Section I reviews issues specific to the Philippine people including politics national identity globalization and local and military security. Section II moves to bilateral security issues to report on security interests and collaborations with the United States China and Australia—as well as with India Japan and Russia. Section III examines selected global regional and multilateral issues such as maritime security piracy and the ASEAN Regional Forum. The comprehensive approach and coverage within the book reflects the author’s diverse interests as a scholar of politics security terrorism and international relations. More importantly it documents an intellectual journey that national policymakers across the world need to consider if they hope to achieve the shift in thinking that will promote the well-being of the world’s populations as the strategic centerpiece of any war on terrorism. | Philippine Security in the Age of Terror National Regional and Global Challenges in the Post-9/11 World

GBP 56.99
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