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Employees and Employers in Service Organizations Emerging Challenges and Opportunities

Employees and Employers in Service Organizations Emerging Challenges and Opportunities

With the increasing globalization and fast-paced technological advances in business today service organizations must to respond to the changing business dynamic between employers and employees. The service industry has metamorphosed into a revolution not only in United States but in developed and developing countries also. Highly industrialized countries have become ‘service economies’ at least when measured in terms of share of the workforce employed in service industries. This new book Employees and Employers in Service Organizations: Emerging Challenges and Opportunities the first volume in the 21st Century Business Management book series provides an in-depth exploration of recent concepts and trends in business management in the service industries. It looks at the changing expectations and loyalties of young workers and others and the challenges and opportunities presented for service employers. The book considers theory and research findings providing a plethora of practical implications and applications for these new workplace behavior dynamics. Exploring the different perspectives and concepts from the book’s researchers and authors Employees and Employers in Service Organizations: Emerging Challenges and Opportunities cover themes such as• work-life balance• spirituality in the workplace• emerging positive psychology concepts such as psychological capital knowledge management and mindfulness• expectations motivation and behavior of different generations such as Generation YThis informative volume will be valuable for faculty teaching courses in management and self-improvement for leaders and executives as well as for those in service industries. | Employees and Employers in Service Organizations Emerging Challenges and Opportunities

GBP 82.99
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The Food and Beverage Hospitality Industry in India An Emergent Segment

The Food and Beverage Hospitality Industry in India An Emergent Segment

This book presents the story of growth and change of what is still a largely unorganized food and beverage service industry in India. With the authors’ vast experience in both industry and academia the volume provides a holistic perspective of the current status of the food and beverage industry in India and identifies the topical issues and the challenges. The authors offer an insightful discussion on where the industry is headed and how it can move from top-line driven growth to a bottom-line supported one. | The Food and Beverage Hospitality Industry in India An Emergent Segment

GBP 124.00
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The Future of Organizations Workplace Issues and Practices

The Future of Organizations Workplace Issues and Practices

This volume provides valuable insights into how organizations are changing and evolving and how human resource personnel employers and employees are reacting to these emerging workplace transitions. Today’s successful organizations must be learning organizations in that they must keep abreast and change with the new workplace dynamics. The volume explores the new and future challenges and opportunities for employees and employers particularly in reference to service organizations in the 21st century. It explores many of the new trends in conjunction with a focus on work-life balance globalization redefining leadership contingent work force stress management telecommuting work force diversity ergonomics life satisfaction/subjective well-being and more. | The Future of Organizations Workplace Issues and Practices

GBP 82.99
1

Chinese Outbound Tourism 2.0

Chinese Outbound Tourism 2.0

Booming Mainland Chinese outbound travel is one of the most exciting phenomena in the world tourism industry’s recent history. From 2000 to 2010 Chinese outbound travel increased at a compounded annual rate of 18. 5 percent and it is forecasted that by 2020 China will generate approximately 100 million outbound trips a year making China the fourth largest source of outbound travel in the world. The new Chinese tourists are more confident technologically savvy value conscious and ready to explore unfamiliar territory. For tourism marketers and researchers who are getting ready to or just celebrated their initial west-meets-east moments the new Chinese tourists are showing up at their doors and presenting new challenges for marketing and service. In this book leading authors from around the world share their most cutting-edge findings and thoughts on the Chinese outbound travel market. The book reflects on the paths of the Chinese outbound travel development reports new trends and issues and provides new insights and recommendations. For practitioners around the world (e. g. destination policymakers and marketers travel and tourism service providers owners and managers) this book provides hands-on guidance on understanding tourists from Mainland China. For tourism scholars educators and students this book provides basic yet essential knowledge on the Chinese outbound travel market and tourist behavior and points out important future directions. Most tourism programs today have an international component in their curriculum usually including a global tourism class. This book serves as an excellent supplemental reading for students in these classes. | Chinese Outbound Tourism 2. 0

GBP 82.99
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Optimization Methods for Engineering Problems

Optimization Methods for Engineering Problems

This new volume offers a variety of perspectives from investigators industry professionals stakeholders and economic strategists that look at new ways of solving optimization problems related to different industrial sectors. Case studies relay how optimization methods deal with both real operative conditions in process industries and in service industries. The volume also explores emerging research areas toward the implementation of optimization algorithms for enhancement of system performance as well as system effectiveness. The book explores the role of optimization methods in engineering applications in industrial and mechanical engineering as well as in the fields of healthcare/medicine food production oil textiles energy and agriculture. The volume offers new ways of solving optimization problems related to different industrial sectors incorporating mathematical formulation for particular design problems and thus aiding the selection of the optimal design among many alternatives. It shows optimization methods that deal with actual operative conditions both in process and in service industries. A unique advantage of this volume is its wide range of topics in different engineering domains using novel mathematical modeling-based optimization methods for solving the real-life problems. The array of examples and case studies of the effective use of optimization in diverse areas of engineering include healthcare analysis and monitoring (fetal phonocardiography) medical device design (3D printing design for protheses) agriculture/farming (monitoring climate conditions) environmental science (waste management) automotive and aeronautic design industrial manufacturing solar energy and more. Key features: Presents case studies on optimization problems related to industry Discusses case studies on operations management practices optimization Provides an overview of design optimization Highlights case studies on process optimization Assesses different techniques for handling engineering problems This valuable book will be useful for researchers scientists faculty and students involved or interested in the field of optimization engineering in industrial design. Indexed in SCOPUS. | Optimization Methods for Engineering Problems

GBP 124.00
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Food Security and Child Malnutrition The Impact on Health Growth and Well-Being

Food Security and Child Malnutrition The Impact on Health Growth and Well-Being

Food security and child malnutrition are at the forefront of our attention both nationally and internationally. The chapters contained in this compendium include a range of methodologies—literature review cross-sectional study longitudinal study case-control and even a focus group!—all of which examine this urgent issue revealing new perspectives and facets of information. The international roster of contributors present a nuanced look at food security and child malnutrition with research into food security measures in many nations around the world. The book is broken into several parts coveringdefining food securityfood security nutrition and growth and developmentfood security and mental and physical healthfood security and child obesityconclusion with an information study from The Children's Healthwatch on household hardships public programs and their associations with the health and development of very young childrenThe range of topics and information presented here will be valuable for those involved with food security advocacy policymakers researchers social service professionals working children and families and others. | Food Security and Child Malnutrition The Impact on Health Growth and Well-Being

GBP 82.99
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Strategic Winery Tourism and Management Building Competitive Winery Tourism and Winery Management Strategy

Strategic Winery Tourism and Management Building Competitive Winery Tourism and Winery Management Strategy

Strategic Winery Tourism and Management: Building Competitive Winery Tourism and Winery Management Strategy presents cutting-edge knowledge and research related to strategic winery tourism and winery management. It highlights the major theories on strategic winery tourism and winery management and encompasses a variety of topics ranging from strategic winery tourism development to winery tasting room management. With chapters written by academic researchers and winery industry professionals the purpose of the book is to explore the theoretical foundations of winery tourism and winery management. Importantly the book taps into the following topics: Examining the impact of winery tourism on local regional and national economies Understanding product development and marketing for wineries as tourism entities Examining the role of special events to promote wineries such as wine festivals and wine education programs Understanding key managerial issues on winery tasting room management Exploring winery revenue management Understanding the key theories of winery service quality management Understanding winery brand management Understanding the key concepts of financial management on winery management There have been a few books dealing with winery tourism and management in spite of the significance of the topic. The editor of the book merges winery tourism with winery management. Importantly some topics such as winery revenue management and winery tasting room management included in the book are critical in managing a winery. This is a must-have book for students majoring in culinary and hospitality and tourism management as well as for winery industry professionals such as winery general managers and owners. The Gourmand Awards jury has announced that Strategic Winery Tourism and Management is the national book winner in its category: Best Wine Book Professionals. This academic book structures clearly the concepts and practice of wine tourism studying all aspects in a very broad overview. It is useful for planning and action says Edouard Cointreau President of the Jury Gourmand World Cookbook Awards. The book will now compete in its category against winners from other countries for the Best in the World. The results will be announced on May 27 & 28 2017 at the annual Gourmand Awards Ceremony. | Strategic Winery Tourism and Management Building Competitive Winery Tourism and Winery Management Strategy

GBP 82.99
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