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Disruptive Leadership Apple and the Technology of Caring Deeply-Nine Keys to Organizational Excellence and Global Impact

Disruptive Leadership Apple and the Technology of Caring Deeply-Nine Keys to Organizational Excellence and Global Impact

Disruptive leadership is a topic generating intense interest. Companies all over the world are trying to upend their industry through innovative products and services. Becoming a disruptive organization however is easier said than done. Even more difficult is being a company that continually disrupts. Is it possible to discern a code for how companies can achieve this? In this highly readable and engaging book a disruptive leadership framework is proposed in which caring deeply is placed at the center of the model. By turning care into a focal point a triphasic model is proposed that moves from the personal sphere (individual) to the corporate arena (organizational) and then to the global stage (impact). Nine keys are identified along this path for how companies can realize organizational excellence. While care may seem like a soft concept in the rough and tumble world of business it is argued how it is actually an inspired manner for providing direction structure and know-how that leads to powerful outcomes. Apple is profiled as a leading example of leveraging what is termed the technology of caring deeply. Other companies such as Nike IKEA Zappos Starbucks are also profiled. Finally a leadership canvas is provided to help activate the lessons shared in the book. | Disruptive Leadership Apple and the Technology of Caring Deeply-Nine Keys to Organizational Excellence and Global Impact

GBP 24.99
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The Lean Approach to Digital Transformation From Customer to Code and From Code to Customer

The Lean Approach to Digital Transformation From Customer to Code and From Code to Customer

The Lean Approach to Digital Transformation: From Customer to Code and From Code to Customer is organized into three parts that expose and develop the three capabilities that are essential for a successful digital transformation: 1. Understanding how to co-create digital services with users whether they are customers or future customers. This ability combines observation dialogue and iterative experimentation. The approach proposed in this book is based on the Lean Startup approach according to an extended vision that combines Design Thinking and Growth Hacking. Companies must become truly customer-centric from observation and listening to co-development. The revolution of the digital age of the 21st century is that customer orientation is more imperative - the era of abundance usages rate of change complexity of experiences and shift of power towards communities - are easier using digital tools and digital communities. 2. Developing an information system (IS) that is the backbone of the digital transformation – called “exponential information system” to designate an open IS (in particular on its borders) capable of interfacing and combining with external services positioned as a player in software ecosystems and built for processing scalable and dynamic data flows. The exponential information system is constantly changing and it continuously absorbs the best of information processing technology such as Artificial Intelligence and Machine Learning. 3. Building software “micro-factories” that produce service platforms which are called “Lean software factories. ” This “software factory” concept covers the integration of agile methods tooling and continuous integration and deployment practices a customer-oriented product approach and a platform approach based on modularity as well as API-based architecture and openness to external stakeholders. This software micro-factory is the foundation that continuously produces and provides constantly evolving services. These three capabilities are not unique or specific to this book they are linked to other concepts such as agile methods product development according to lean principles software production approaches such as CICD (continuous integration and deployment) or DevOps. This book weaves a common frame of reference for all these approaches to derive more value from the digital transformation and to facilitate its implementation. The title of the book refers to the “lean approach to digital transformation” because the two underlying frameworks Lean Startup and Lean Software Factory are directly inspired by Lean in the sense of the Toyota Way. The Lean approach is present from the beginning to the end of this book - it provides the framework for customer orientation and the love of a job well done which are the conditions for the success of a digital transformation. | The Lean Approach to Digital Transformation From Customer to Code and From Code to Customer

GBP 32.99
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Giving Wings to Her Team A Novel About Learning to Coach the Toyota Kata Way

Giving Wings to Her Team A Novel About Learning to Coach the Toyota Kata Way

Denise dreamed of being the kind of leader who empowered and engaged her people but was becoming frustrated and disillusioned. Denise - a fast-rising young consultant at a large advisory firm - lands a job as a manager in industry. Crisis strikes as low-cost competitors take market share and general chaos generates late shipments. Denise goes into Lean consulting mode but quickly learns her supervisors are not buying it. They're not engaged and they find the Lean tools confusing and a distraction from their goals of getting product out. It's going to take some magic - magic that's available to you the reader too! Come with Denise on a journey of discovery and skill development as she moves beyond the tools and concepts of Lean and focuses on daily practice that helps her supervisors achieve their goals. It's about an approach called Toyota Kata that helps anyone develop and apply scientific thinking - an exploratory mindset of curiosity and experimentation. A mentor from an unlikely place appears and shares with Denise how to coach her team. Once her supervisors dig into real problems they face every day they begin to engage. Step by step with insightful inputs from her mentor Denise starts developing the skills to become a coaching manager. She watches her team meet their current challenges and be ready for more. When you teach and practice scientific thinking and coaching skills you give wings to your team and new worlds of opportunity open up. If you're a manager you'll identify with how the team in this story goes beyond general preaching about best practices to practicing how to get to where they want to be. If you're a Lean practitioner frustrated with applying tools with a limited half life you'll learn how to develop people so they can achieve their most important goals and keep going. And if you're already a Toyota Kata practitioner well . you will love this book! | Giving Wings to Her Team A Novel About Learning to Coach the Toyota Kata Way

GBP 24.99
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Health Information Technology Evaluation Handbook From Meaningful Use to Meaningful Outcomes

Health Information Technology Evaluation Handbook From Meaningful Use to Meaningful Outcomes

Governments and clinical providers are investing billions of dollars in health information technologies (HIT). This is being done with the expectation that HIT adoption will translate into healthier patients experiencing better care at lower cost. In the initial push to roll out HIT the reliability of these claims was often not substantiated by systematic evaluation and testing. As the first wave of widespread adoption of HIT comes to an end and the next wave begins it is more important than ever that stakeholders evaluate the results of their investment evaluate their success (or failure) and make decisions about future directions. Structured evaluations of a project’s impact are an essential element of the justification for investment in HIT. A systematic approach to evaluation and testing should allow for comparison between different HIT interventions with the goal of identifying and promoting those which improve clinical care or other outcomes of interest. The question of the day is no longer why perform evaluations but how to perform evaluations. This updated book provides an easy-to-read reference outlining the basic concepts theory and methods required to perform a systematic evaluation of HIT. Chapters cover key domains of HIT evaluation: study structure and design measurement fundamentals results analysis communicating results guidelines development and reference standards. Updated case studies and examples are included demonstrating the successes or failures of these investments. The authors also include new initiatives put in place by the government and discuss how they are being adopted and used by health systems. | Health Information Technology Evaluation Handbook From Meaningful Use to Meaningful Outcomes

GBP 44.99
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Bringing Value to Healthcare Practical Steps for Getting to a Market-Based Model

Bringing Value to Healthcare Practical Steps for Getting to a Market-Based Model

The healthcare sector is on the cusp of sweeping disruption. The hallmarks of the old system—pricing that’s disconnected from outcomes and incentives for treating sickness rather than maintaining health—are no longer sustainable. And yet after decades of financial success it’s difficult for most established industry players to grapple with meaningful changes to their business models. In their latest book Bringing Value to Healthcare: Practical Steps for Getting to a Market-Based Model Rita Numerof and Michael Abrams lay out the roadmap to a healthcare system that is accountable for delivering optimal patient outcomes at a sustainable cost. Based on in-depth research and decades of experience consulting with leading hospitals insurers and device and drug manufacturers Numerof and Abrams provide a market-based approach to addressing the ills of the current healthcare system. In addition to highlighting industry challenges and opportunities the authors also outline the changes required of consumers employers and policy makers to move to a patient-centered model characterized by value accountability and transparency. This is the handbook for payer provider pharmaceutical and medical device executives who are seeking to preserve today’s profitability while positioning their organizations for success in the very different markets of tomorrow. The book’s guidance is illuminated by case studies and each chapter concludes with a self-assessment tool and key questions. Getting to a new future isn’t easy. But if it can’t be envisioned it can’t be realized. Bringing Value to Healthcare is that critical first step. | Bringing Value to Healthcare Practical Steps for Getting to a Market-Based Model

GBP 31.99
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The Secret to Maximizing Profitability A Business Novel on How to Successfully Combine The Theory of Constraints Lean and Six Sigma to Dri

The Secret to Maximizing Profitability A Business Novel on How to Successfully Combine The Theory of Constraints Lean and Six Sigma to Dri

This book fully details as the title suggests the real secret to maximizing an organization's profitability. While many companies have implemented improvement initiatives such as Six Sigma and Lean Manufacturing there is a missing link which when discovered and implemented will take these same companies to profit levels not seen before. This missing link is the Theory of Constraints and when it’s combined with Lean and Six Sigma true transformational improvements are sure to follow. In this book the author walks you through the step-by-step method on how to combine these three methodologies with the result being significant improvements to flow major improvements in variation substantial reductions in waste superior on-time delivery and ultimately maximized profitability. He has been using this integrated methodology for many years and each time the results realized were well beyond what the leadership teams had experienced previously. The genesis behind this combined improvement cycle is based upon many years of analysis of both failures and successes using Lean Six Sigma and the Theory of Constraints as stand-alone improvement initiatives. By integrating Lean Six Sigma and the Theory of Constraints into a single improvement cycle the author has developed a recipe that will maximize your return on investment cash flow and net profit. The Secret to Maximizing Profitability is both stimulating and thought provoking but more importantly it will provide your organization with a roadmap for maximizing the use of your resources to achieve more bottom-line improvement than you ever imagined possible. | The Secret to Maximizing Profitability A Business Novel on How to Successfully Combine The Theory of Constraints Lean and Six Sigma to Dri

GBP 27.99
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Design for Manufacturability How to Use Concurrent Engineering to Rapidly Develop High-Quality Products for Lean Production Second

Design for Manufacturability How to Use Concurrent Engineering to Rapidly Develop High-Quality Products for Lean Production Second

Achieve any cost goals in half the time and achieve stable production with quality designed in right-the-first-time. Design for Manufacturability: How to Use Concurrent Engineering to Rapidly Develop Low-Cost High-Quality Products for Lean Production is still the definitive work on DFM. This second edition extends the proven methodology to the most advanced product development process with the addition of the following new unique and original topics which have never been addressed previously. These topics show you how to: Cut cost from 1/2 to 1/10 in 9 categories—with ways to remove that much cost from product charges and pricing Commercialize innovation—starting with Manufacturable Research and learning from the new section on scalability you will learn how to design products and processing equipment to quickly scale up to any needed demand or desired growth. Design product families that can be built on-demand in platform cells that also mass customize products to-order Make Lean production easier to implement with much more effective results while making build-to-order practical with spontaneous supply chains and eliminating forecasted inventory by including an updated chapter on Designing Products for Lean Production The author’s 30 years of experience teaching companies DFM based on pre-class surveys and plant tours is the foundation of this most advanced design process. It includes incorporating dozens of proven DFM guidelines through up-front concurrent-engineering teamwork that cuts the time to stable production in half and curtails change orders for ramps rework redesign substituting cheaper parts change orders to fix the changes unstable design specs part obsolescence and late discovery of manufacturability issues at periodic design reviews. This second edition is for the whole product development community including: Engineers who want to learn the most advanced DFM techniques Managers who want to lead the most advanced product development Project team leaders who want to immediately apply all the principles taught in this book in their own micro-climate Improvement leaders and champions who want to implement the above and ensure that the company can design products and versatile processing equipment for low-volume/high-mix product varieties Designing half to a tenth of cost categories can avoid substituting cheap parts which degrades quality and encourages standardization and spontaneous supply chains which will encourage Lean initiatives. Using cellular manufacturing to shift production between lines for mixed production of platforms and build-to-order to offer the fastest order fulfillment can beat any competitors’ delivery time. | Design for Manufacturability How to Use Concurrent Engineering to Rapidly Develop High-Quality Products for Lean Production Second

GBP 56.99
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Achieving Lean Changeover Putting SMED to Work

Achieving Lean Changeover Putting SMED to Work

Defined as the total process of converting a line or process from one product to another changeover will not only help your organization improve quality and flexibility but it will save thousands and sometimes even tens of thousands of dollars per hour. Achieving Lean Changeover: Putting SMED to Work is about the practical implementation of the single minute exchange of die (SMED) philosophy developed by Shigeo Shingo at Toyota. Although the book is principally about changeover of manufacturing packaging and assembly processes the general concepts and examples are also applicable in lighter industries that require turnover of processes including airlines hospitals operating rooms and food service. Filled with practical examples the book shares proven methods that can help you convert changeover downtime to productive uptime. It explains why reducing changeover time is important financially and provides a structured methodology to help you identify and implement improvement opportunities. The author addresses both the machinery issues with changeover/ SMED and the associated operational issues such as costs waiting times material movement documentation and product/component design. He also devotes a chapter to discussing in detail how to calculate the cost of changeover downtime an area that remains a mystery to many. Taking a holistic approach to changeover the text includes a chapter devoted to organizing changeover improvements keeping them on track and developing and implementing a formal changeover reduction program. Presenting time-tested methods and practical examples from a variety of industries it offers you the opportunity to reduce changeover time and cost and provide your organization with the flexibility needed to better satisfy your customers in three important dimensions: product variety responsiveness and price. | Achieving Lean Changeover Putting SMED to Work

GBP 170.00
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Lean Leadership for Healthcare Approaches to Lean Transformation

Lean Leadership for Healthcare Approaches to Lean Transformation

Healthcare organizations that have already applied Lean thinking to their processes with the diligence of effective management and strong leadership support are now realizing the benefits of their efforts. And many of those benefits surpass what was thought possible just a few years ago. To be successful these organizations had to provide the leadership to arrive at their future state. Written by a Shingo Prize-winning author and Lean sensei Lean Leadership for Healthcare: Approaches to Lean Transformation explains how to apply Lean improvement to both clinical and non-clinical processes. It presents valuable lessons learned by the author over the years of leading improvements in this complex industry and lays out a clear roadmap for initiating your Lean improvements. Illustrating the leadership behaviors required to achieve sustainable success the book is ideal for leaders in the healthcare industry looking to initiate Lean improvements to clinical and non-clinical processes. It reviews the fundamentals of Lean and explains how to link a strategy of continuous improvement to corporate strategy to achieve operational excellence. It also describes how to mitigate the risk of failure when undergoing large-scale corporate change including what can go wrong and how to prevent these failures. The book includes case studies that share the time-tested insights of healthcare team members and leaders. It outlines a management system for sustaining your Lean improvements and provides the Lean leadership approaches thoughts and visual tools you‘ll need to guide your organization along the path toward world-class healthcare performance. | Lean Leadership for Healthcare Approaches to Lean Transformation

GBP 175.00
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Value Management in Healthcare How to Establish a Value Management Office to Support Value-Based Outcomes in Healthcare

Value Management in Healthcare How to Establish a Value Management Office to Support Value-Based Outcomes in Healthcare

Nathan Tierney’s powerful storytelling is rarely seen in today’s health care business environment. We must redesign the health care delivery system-a team sport in service of patients hold it accountable with measurement to improve outcomes and quantify the resource costs over the full cycle of care. Value-based health care is a framework through which these goals are achieved and Tierney provides a detailed playbook to get your organization there. Outlined in incredible detail and clarity he presents core concepts and dives into the key metrics needed to build maintain and scale a successful value-based health care organization. Nathan shares a realistic vision of what any CEO should expect when developing their own Value Management Office. Nothing is more important to me than improving the lives of those I love. My personal mission is to create systemic change with an impact on the global stage. This playbook needs to be on the desk of every executive clinician and patient today. -Mahek Shah MD Senior Researcher and Senior Project Leader Harvard Business SchoolOur current healthcare system’s broken. The Organization for Economic Co-Operation and Development (OECD) predicts health care costs could increase from 6% to 14% of GDP by 2060. The cause of this increase is due to (1) a global aging population (2) growing affluence (3) rise in chronic diseases and (4) better-informed patients; all of which raises the demand for healthcare. In 2006 Michael Porter and Elizabeth Teisberg authored the book ‘Redefining Health Care: Creating Value-Based Competition on Results. ’ In it they present their analysis of the root causes plaguing the health care industry and make the case for why providers suppliers consumers and employers should move towards a patient-centric approach that optimizes value for patients. According to Porter value for patients should be the overarching principle for our broken system. Since 2006 Professor Porter accompanied by his esteemed Harvard colleague Profesor Robert Kaplan have worked tirelessly to promote this new approach and pilot it with leading healthcare delivery organizations like Cleveland Clinic Mayo Clinic MD Anderson and U. S. Department of Veteran Affairs. Given the current state of global healthcare there is urgency to achieve widespread adoption of this new approach. The intent of this book is to equip all healthcare delivery organizations with a guide for putting the value-based concept into practice. This book defines the practice of value-based health care as Value Management. The book explores Profesor Porter’s Value Equation (Value = Outcomes/ Cost) which is central to Value Management and provides a step-by-step process for how to calculate the components of this equation. On the outcomes side the book presents the Value Realization Framework which translates organizational mission and strategy into a comprehensive set of performance measures and contextualizes the measures for healthcare delivery. The Value Realization Framework is based on Professor Kaplan's ground-breaking Balanced Scorecard approach but specific to healthcare organizations. On the costs side the book details the Harvard endorsed time-driven activity based costing (TDABC) methodology which has proven to be a modern catalyst for defining HDO costs. Finally this book covers the need and a plan to establish a Value Management Office to lead the delivery transformation and govern operations. This book is designed in a format where any organization can read it and acquire the fundamentals and methodologies of Value Management. It is intended for healthcare delivery organizations in need of learning the specifics of achieving the implementation of value-based healthcare. | Value Management in Healthcare How to Establish a Value Management Office to Support Value-Based Outcomes in Healthcare

GBP 31.99
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The Definitive Guide to Emergency Department Operational Improvement Employing Lean Principles with Current ED Best Practices to Create the

The Definitive Guide to Emergency Department Operational Improvement Employing Lean Principles with Current ED Best Practices to Create the

This revised and updated book explores the academics behind managing the complex service environment that is the Emergency Department (ED) by combining applied management science and practical experiences to create a model of how to improve operations. This book offers a presentation of Lean tools used in the ED along with basic and advanced flow principles. It then shows how these concepts are applied and why they work supported by case studies in which Lean principles were used to transform an underperforming ED into a world-class operation. After reviewing best practices the authors explain how to achieve excellence by discussing the elements of creating a culture of change. | The Definitive Guide to Emergency Department Operational Improvement Employing Lean Principles with Current ED Best Practices to Create the

GBP 68.99
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Applying Entrepreneurship to the Arts How Artists Creatives and Performers Can Use Startup Principles to Build Careers and Generate Income

Applying Entrepreneurship to the Arts How Artists Creatives and Performers Can Use Startup Principles to Build Careers and Generate Income

This book puts successful startup tools in the hands of creators: performers artists entertainers creatives and media makers seeking to launch like a business and generate more income. Readers will learn essential entrepreneurial principles taught to founders in the startup community. Creatives who read this book will learn: How to launch their creative startups Ways to run and market their venture efficiently Effective methods to test new services products and experiences To incorporate their entire skill set in an authentic way That they can do all of this now without business classes or special training With actionable information real-world case studies as examples and specific steps to build business acumen from an artistic perspective this book puts entrepreneurial tools into the frameworks and mindsets of those working in creative fields. Paula Landry MBA is a creator writer/filmmaker and musician who has been teaching and coaching creatives for a decade through undergraduate and graduate programs in New York City as well as at various non-profits. | Applying Entrepreneurship to the Arts How Artists Creatives and Performers Can Use Startup Principles to Build Careers and Generate Income

GBP 31.99
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Toyota Kaizen Methods Six Steps to Improvement

Toyota Kaizen Methods Six Steps to Improvement

Toyota Kaizen Methods: Six Steps to Improvement focuses on the skills and techniques practiced inside Toyota Motor Corporation during the past decades. This workbook focuses on the actual training course concepts and methods used by Toyota to develop employee skill level a core element of Toyota‘s success. It is not a book about holding Western-style five-day Kaizen events which were in reality quite rare during the development of Toyota‘s production system and are virtually nonexistent today inside Toyota. Written by two of Toyota‘s most revered and experienced trainers the book Traces the origins of Kaizen since the inception of Toyota Motor Corporation Articulates the basic six-step Kaizen improvement skills pattern taught inside Toyota Helps practitioners of Kaizen improve their own skill level and confidence by simplifying concepts and removing any mystery in the process Provides homework assignments and a wealth of forms for analyzing work processes If you take the time to study the concepts detailed here you will be reviewing the same methods and techniques that were harnessed by generations of Toyota supervisors managers and engineers. These techniques are not the secret ingredient of Lean manufacturing; however mastery of these timeless techniques will improve your ability to conduct improvement in almost any setting and generate improvement results for your organization. | Toyota Kaizen Methods Six Steps to Improvement

GBP 170.00
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Authentic Diversity How to Change the Workplace for Good

Authentic Diversity How to Change the Workplace for Good

The nation has transformed. The calls for racial equity are loud and insistent and they are now being listened to. And yet companies across the country are still far behind when it comes to equity in the workplace. For decades we've heard variations on the same theme on how to increase diversity and inclusion and we have still not moved. If we want equity to matter inside and outside the workplace if we want to be real allies for change then we need a new approach. We need to stop following trends. We need to lead change. In Authentic Diversity culture change expert and diversity speaker Michelle Silverthorn explains how to transform diversity and inclusion from mere lip service into the very heart of leadership. Following the journey of a Black woman in the workplace leaders learn the old rules of diversity that keep failing her and millions like her again and again and the new rules they must put in place to make success a reality for everyone. A millennial immigrant and Black woman in America Michelle will show you how to lead a space centered on equity allyship and inclusion and how together we can build a new organization and nation centered on justice. | Authentic Diversity How to Change the Workplace for Good

GBP 31.99
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Learning from the Past Present and Future to Drive Profits to New Levels Roadmaps for Solving and Preventing Problems Making Better Decis

Learning from the Past Present and Future to Drive Profits to New Levels Roadmaps for Solving and Preventing Problems Making Better Decis

The content of this book is centered around three seemingly diverse themes. The first theme is why it’s so important for companies to learn from the past the present and the future. The author covers some of the key learnings from the distant and current past and how these learnings changed the course for many companies. He discusses new learnings that have been developed in our current state and will continue to be brought forward. He provides a look into the future just to make sure companies understand that they should always be looking for better ways to function. The second theme is centered around problem-solving problem prevention and decision-making. That is how to successfully define problems that already exist in your current reality how to prevent problems from occurring in the future and how to make much more effective decisions. Problems have plagued many companies for many years and knowing how to follow a structured approach to solve them should prove to be very useful. And perhaps even more important than solving problems is how companies can go about preventing the problems from occurring in the first place. Think about how your company might look if the plethora of problems to solve didn’t exist. And with current or potential problems many decisions must be made. The final theme in this book is how to successfully implement the Theory of Constraints and then combine Lean Manufacturing Six Sigma and the Theory of Constraints. The Theory of Constraints should be considered the missing link in most improvement initiatives. The author presents in detail why combining the Theory of Constraints with Lean and Six Sigma and all of the associated improvement tools and techniques will take your company to new levels of profitability. He introduces two new roadmaps. One roadmap is on how to implement the Theory of Constraints while the other new roadmap is how to implement my Ultimate Improvement Cycle. | Learning from the Past Present and Future to Drive Profits to New Levels Roadmaps for Solving and Preventing Problems Making Better Decis

GBP 38.99
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Transforming Mental Healthcare Applying Performance Improvement Methods to Mental Healthcare

Transforming Mental Healthcare Applying Performance Improvement Methods to Mental Healthcare

One in five U. S. adults experiences a mental illness within a given year. With more than 550 000 people working to support this underserved community the mental healthcare system has grappled with inadequacies and shortcomings in safety quality and care delivery. There is a wide range of problems from access-to-care issues and errors to complications stemming from poor care. Our country is also on an unsustainable path as our healthcare expenditure keeps growing. To add to all of this we are facing a rampant epidemic of burnout among healthcare workers. Modern advancements introduced with many promises—such as electronic medical records newer medications or advanced treatments—have created unique challenges when ushered into a highly regulated healthcare system. What does it take to provide patients with everything they need—the right quality of care at the right time and at the right cost—to keep them healthy? Which process steps add value? Which steps are wasteful? A widely accepted fact is that a conservative 30-50% of every step in the mental healthcare process does not help patients feel better or stay better. When considering delays in care workarounds excessive documentation and an overuse of auditing the care system has moved highly skilled clinicians away from providing value as administrative tasks continue to encroach on their time. There is a clear need to rethink and redesign the system of care. This book is a primer for understanding the current state of the mental health system and the performance improvement skills and leadership acumen needed to address existing challenges. Sheppard Pratt the award-winning leading institution for mental healthcare in America provided the focus on mental healthcare and became the laboratory for this body of work over the course of eight years. It hired a seasoned systems thinker with improvement expertise to work with mental health professionals and solve some of their most complex and chronic problems. The book is a result of the collaboration between a practicing psychiatrist in a leadership role and the systems engineer. Working together they demonstrate how to think about redesigning care and redefining the nature of work to enhance value for both the people served and the healthcare workforce. They crafted a multi-pronged approach towards culture change at Sheppard Pratt including implementing a course on Learning to Improve which introduced staff to a performance improvement methodology. There are several vignettes interwoven throughout the book that describe the complexities and constraints of the system. Solving some of these challenges creates a new paradigm of work while minimizing waste and enhancing value. | Transforming Mental Healthcare Applying Performance Improvement Methods to Mental Healthcare

GBP 38.99
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5S for the Office Organizing the Workplace to Eliminate Waste

5S for the Office Organizing the Workplace to Eliminate Waste

Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations these areas often get excluded during lean initiatives. To achieve lean office activities must fully support shop floor manufacturing operations to eliminate waste. The adoption of 5S throughout all office and administrative functions is the first step to increase efficiency. In 5S for the Office: Organizing the Workplace to Eliminate Waste Tom Fabrizio and Don Tapping bring the concepts of the 5S System - effective tools for the elimination of waste on the shop floor - into the office environment. The activities at the heart of 5S for the Office (organizing ordering cleaning standardizing and sustaining all of these) are completely logical. They are the basic rules for managing any effective workplace. However it is the systematic method with which the 5S system approaches these activities that makes it unique. This book is a blueprint for building a Lean foundation for your office Readers of this book can immediately apply the concepts of 5S to their office and administrative activities resulting in the elimination of waste reduced production costs and increased profits. To introduce the 5S system and sell its use to executives as well as workers consider purchasing - ; 5S System: An Introduction DVD Catalog no. PP5934 Adhering to the principle of efficiency that defines this revolutionary and proven system this video succinctly explains what is involved who should participate and what it will take to get started. | 5S for the Office Organizing the Workplace to Eliminate Waste

GBP 170.00
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Creativity Innovation and Entrepreneurship The Only Way to Renew Your Organization

Creativity Innovation and Entrepreneurship The Only Way to Renew Your Organization

People with ideas are dreamers. People who get things done are doers. One doer is worth eight dreamers. There are three kinds of people who make up an innovator. There are inventors (people who have new and unique ideas) problem solvers (people who have ideas about how to correct a previous error) and entrepreneurs (people who transform ideas into realities). Put them altogether they spell innovator. Most innovative books today focus on ways to create new and unique ideas; some of them also address problem-solving but this is less than 10% of the methodologies that the innovator needs to master. The approaches used in this book transform an idea into reality or to put it another way deliver innovative products to make a profit for the organization and instill pride in its employees. This means that every step in the process needs to have innovation applied to it in order to meet the expectations and demands of today's sophisticated customer. This book is designed to help the reader and their organization complete the complex process of bringing a new product to market by presenting what is expected at each step in the cycle and providing step-by-step instructions on what to do at each specific step. In large to mid-sized organizations this book is designed to help each individual understand how they fit into the innovative cycle and explains why they should be more creative related to the work they do and more conscious of the contributions they can make. It emphasizes the importance of every individual contributing to the organization's innovative process. The book is designed to help the organization understand its Innovation Systems Cycle. In the early part of the cycle it focuses on weeding out projects that do not have the potential to produce value-added results to the stakeholders. By using the guidelines outlined in this book an organization can reduce its new project failure rate by as much as 50% which should result in almost doubling the organization’s new product output thereby increasing profits by as much as 15%. | Creativity Innovation and Entrepreneurship The Only Way to Renew Your Organization

GBP 27.99
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Lean Startup in Large Organizations Overcoming Resistance to Innovation

Lean Startup in Large Organizations Overcoming Resistance to Innovation

Large corporations must become far more agile in implementing new products and new business models. The pace of technology change the blurring of industry boundaries and the agility and resources of startups in almost every industry segment demand it. Many companies have begun to adopt the principles of Lean Startup in order to increase the pace and agility of their innovation initiatives but most have had limited success in doing so. Although the principles seem intuitive and straightforward there are challenges to using them inside an existing company especially in a manufacturing environment. The biggest requirements beyond those espoused for startups are: Developing a business model for the new venture that not only works in the marketplace but also works within the constraints of the corporation Managing the conflicts that inevitably arise with the current operating business; every business that has operated over decades has well-established ways of doing things that may not fit the required pace and flexibility required of a new venture Conducting business experiments with physical goods as well as with software offerings Managing the risk of investing in a new domain for executives that are used to investing where the risks are more clearly understood This book describes a systematic approach for implementing Lean Startup in large organizations. It builds on the principles of Lean Startup and adds additional practices required to manage the realities of the corporate context. The book describes how it is done with examples from practice in companies that have successfully used the methods. It complements Lean Startup methods with elements of corporate innovation practices developed by leading academics and practitioners. It brings these practices together for the first time in a practical and integrated way. | Lean Startup in Large Organizations Overcoming Resistance to Innovation

GBP 26.99
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Why Bother? Why and How to Assess Your Continuous-Improvement Culture

Why Bother? Why and How to Assess Your Continuous-Improvement Culture

This book focusses on the importance of creating an internal assessment program to periodically assess the maturity of the organizations transformation journey. It discusses the best approach to designing and implementing an assessment program by answering key questions posed when people resist. The book begins with selecting the positioning of the program not as an audit but as an opportunity to review strengths and opportunities through to selecting senior leader support to design of the program and developing the assessors. More than 10 case studies are documented to show how organizations have approached their assessment programs lessons learned and successes and challenges faced. The book leads the reader through the process of selling the concept and importance of transformation and Lean assessments to embed the desired behaviors within workplace culture. With many case studies the reader is guided to design their own programs and develop their own assessors. This increases the probability of sustainability of the transformation program by focusing on and maturing the behaviors the transformation programs are trying to drive. For example one of the most well-known assessments is the Shingo prize - This book explains the thinking behind the Shingo model and shares examples of assessments that support it. Other examples of assessments are covered such as process maturity quality and business assessments. | Why Bother? Why and How to Assess Your Continuous-Improvement Culture

GBP 31.99
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Make Your Business a Lean Business How to Create Enduring Market Leadership

Make Your Business a Lean Business How to Create Enduring Market Leadership

Make Your Business a Lean Business is a written by business leaders for business leaders as a how-to guide to building enduring market leadership. Written by authors with more than 60 years’ experience applying Lean to operations and businesses this book will allow readers to understand Lean principles and apply practices to transform their business. It also Shows readers how to transform their business to a Lean business using Lean philosophy values practice and tools Is a comprehensive Lean Enterprise Operational Management System implementation guide that defines the Lean Enterprise Business Model Uses personal author experiences throughout the book to illuminate and reinforce concepts and practices Provides insights and a roadmap so executives can take immediate action to start building a Lean business Readers will be able follow a logical path aligning their business from strategy to detailed activity thereby engaging their entire organization in becoming more competitive. It is the only true enterprise book about applying Lean to the entire business and it provides business leaders with the understanding approach and tools to plan align and transform their business starting with their core business value proposition business planning disciplined goal and resource alignment and implementation management. | Make Your Business a Lean Business How to Create Enduring Market Leadership

GBP 39.99
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Flatlined Why Lean Transformations Fail and What to Do About It

Flatlined Why Lean Transformations Fail and What to Do About It

With 30 years of driving Lean transformations under his belt—both in-house at Danaher and as the founder of Lean Horizons—Mark C. DeLuzio has a vantage point across a variety of industries. He often hears the challenges Lean leaders face now that they’ve been implementing Lean for a decade or more. They are concerned that they aren’t getting the results they used to and they don’t know why. Most leaders believe their problems are unique to their company but Mark sees more commonalities than differences. Flatlined: Why Lean Transformations Fail and What to Do About It draws on the author’s experience as the original pioneer of the most successful Lean business system next to Toyota as well as his progress over the past 18 years in helping companies replicate what Danaher achieved. Mark DeLuzio knows you need an actionable approach to make rapid shifts not theory. With this book Mark DeLuzio gives you: • the reasons why companies are now flatlining with Lean; • five steps to solving this problem no matter what your industry or corporate culture; • real talk on why your organization is probably mediocre (even if it’s making a lot of money) and how to disrupt it to make it genuinely world class; • the questions you should always be asking at every stage and level of your Lean initiative. | Flatlined Why Lean Transformations Fail and What to Do About It

GBP 24.99
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How to Build Your Brand Implementing a Proven and Effective Process

How to Build Your Brand Implementing a Proven and Effective Process

Brand Strategy is the most important marketing talent. A 2020 Gartner Survey of 400 CMO's cited Brand Strategy as the most needed skill more valuable than analytics UX digital commerce. Previous books on the subject analyze the qualities and characteristics of well-regarded brands. What these books don't offer are the how to's of branding. This book empowers readers by teaching them the author's unique time-tested Success Model and step-by-step repeatable method for successful brand building. After reading this insightful book you will learn how to: Develop big picture insight that inspires big brand ideas Use imagery to understand the fundamental human values that give our life meaning as well as learn about the feelings that reveal our hopes and dreams. Develop highly motivating brand concepts that link to our values and aspirations. Create the tactical roadmap to implement the concepts. The author clearly shares the: Success Model that defines the world's most successful brands. Case studies that demonstrate the Model in action. Step-by-step method to implement the model. The evidence - scientific and psychological -. that supports the model and method. Essentially this book empowers readers to become skilled brand builders enabling them to succeed personally socially and professionally. For more information on this book please visit: www. howtobuildyourbrand. net | How to Build Your Brand Implementing a Proven and Effective Process

GBP 31.99
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