Exits, Voices and Social Investment - Citizens' Reaction to Public Services - Bog af Keith Dowding - Hardback
Public services are used by everyone. Dissatisfied consumers can either voice their complaints, or exit. Using survey evidence from the UK, this book examines how people's investment or stake in their communities affects their choice to exit or voice and the implications for the provision and quality of public services.
Bogreolen.dk
DKK 1182.95
Exits, Voices and Social Investment - Citizens' Reaction to Public Services - Keith Dowding
Public services are used by everyone. Dissatisfied consumers can either voice their complaints, or exit. Using survey evidence from the UK, this book examines how people's investment or stake in their communities affects their choice to exit or voice and the implications for the provision and quality of public services.
Tales.dk
DKK 1183.95