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ISO 26000 - Lars T. Moratis - Bog - Taylor & Francis Ltd - Plusbog.dk

ISO 26000 - Lars T. Moratis - Bog - Taylor & Francis Ltd - Plusbog.dk

Over the last ten years, Corporate Social Responsibility (CSR) has grown from being criticised as a management fad to being endorsed as good business practice by the majority of the world''s leading companies. It has also become ever more complex; and the majority of companies are now in need of clarity and guidance to actively engage with CSR in practice, to develop strategies that reflect the unique context in which each company operates and to embed CSR within their values. ISO, the International Organization for Standardization, began developing an International Standard providing guidelines for social responsibility (SR) in 2005. This long-awaited guidance standard was finally published in November, 2010 as ISO 26000. Developed by stakeholders from industry, government, labour, consumers, non-governmental organizations and others, ISO 26000 will almost certainly become the single most authoritative worldwide standard for SR. In only a few years'' time, many thousands of organizations around the world are likely to be using ISO 26000 as a foundation for their SR policies. ISO 26000 is voluntary, and includes no specific requirements; therefore it is not a certification standard. Nonetheless, business users in particular are anxious to measure against the new ISO guideline their current efforts at implementing SR issues within their overall business strategy. Furthermore, many organizations have indicated that they may reformulate current strategies or develop new initiatives based on the content of ISO 26000. This book, written by international experts who have closely followed the development of ISO 26000, is the first to provide potential users with a comprehensive roadmap to the new standard and a compass to identify where they stand in relation to it now. ISO 26000 defines all of the key terminology of SR, provides advice about the ways in which organizations can identify their social responsibilities and how SR can be integrated not only into companies, but into all types of organizations. It is not another code or norm, but an overarching blueprint for social responsibility. This book covers all the key content of ISO 26000, examining the development of the standard, the topics covered and how key themes such as stakeholders are dealt with. It is rich in tools and benchmarking exercises, illustrative material, case examples, and help for companies looking to base their CSR policy on ISO 26000. It also contains an overview of the actions and expectations of organizations that wish to work in accordance with ISO 26000. Timely, detailed and practical, ISO 26000: The Business Guide to the New Standard on Social Responsibility will be an essential resource for the thousands of organizations that need an expert view on how the new standard works, where they stand in relation to it, and how they can work towards developing their CSR efforts in line with its content.

DKK 496.00
1

ISO 27001 Controls - Bridget Kenyon - Bog - IT Governance Publishing - Plusbog.dk

ISO 27001 Controls - Bridget Kenyon - Bog - IT Governance Publishing - Plusbog.dk

Following the success of the first edition, this book has been re-released to reflect the ISO/IEC 27001:2022 and ISO/IEC 27002:2022 updates. Ideal for information security managers, auditors, consultants and organisations preparing for ISO 27001:2022 certification, this book will help readers understand the requirements of an ISMS (information security management system) based on ISO 27001:2022. Similarly, for anyone involved in internal or external audits, the book includes the definitive requirements that auditors must address when certifying organisations to ISO 27001:2022. The auditing guidance covers what evidence an auditor should look for to satisfy themselves that the requirement has been met. This guidance is useful for internal auditors and consultants, as well as information security managers and lead implementers as a means of confirming that their implementation and evidence to support it will be sufficient to pass an audit. This guide is intended to be used by those involved in: - Designing, implementing and/or maintaining an ISMS; - Preparing for ISMS audits and assessments; or Undertaking both internal and third-party ISMS audits and assessments.

DKK 437.00
1

ISO 9001:2015 In Brief - Ray Tricker - Bog - Taylor & Francis Ltd - Plusbog.dk

ISO 9001:2015 In Brief - Ray Tricker - Bog - Taylor & Francis Ltd - Plusbog.dk

ISO 9001: 2015 In Brief provides an introduction to quality management systems for students, newcomers and busy executives, with a user friendly, simplified explanation of the history, the requirements and benefits of the new standard. This short, easy-to-understand reference tool also helps organisations to quickly set up an ISO 9001:2015 compliant Quality Management System for themselves at minimal expense and without high consultancy fees. Now in its fourth edition, ISO 9001:2015 In Brief consists of a number of chapters covering topics like: - - What is Quality - ? – An introduction to the requirements and benefits of quality, quality control and quality assurance - - What is a QMS? - – The structure of a Quality Management System and associated responsibilities. - - Who produces Quality Standards? - – An opportunity to see how interlinked the various Standards Bodies are today. - - What is ISO 9001:2015? - - The background to this particular standard, how it has grown and developed over the years and what ‘Annex SL’ is all about. - - What other standards are based on ISO 9001:2015? - – Details of other standards that replicate or are broadly based on ISO 9001:2015. - - What to do once your QMS is established - – Process improvement tools, internal auditing and the road to ISO 9001:2015 certification. - This is supported by: Annex A – A summary of the requirements of ISO 9001:2015 - including an overview of the content of the various clauses and sub clauses, the likely documentation required and how these would affect an organization. A cross-reference to the previous ISO 9001:2008 Clauses is also provided as well as a complete bibliography and glossary.

DKK 625.00
1

ISO 9001:2015 for Small Businesses - Ray Tricker - Bog - Taylor & Francis Ltd - Plusbog.dk

ISO 9001:2015 for Small Businesses - Ray Tricker - Bog - Taylor & Francis Ltd - Plusbog.dk

Small businesses face many challenges today, including the increasing demand by larger companies for ISO 9001compliance, a challenging task for any organisation and in particular for a small business without quality assurance experts on its payroll. Ray Tricker has already guided hundreds of businesses through to ISO accreditation, and this sixth edition of his life-saving ISO guide provides all you need to meet the new 2015 standards. ISO 9001:2015 for Small Businesses helps you understand what the new standard is all about and how to achieve compliance in a cost effective way. Covering all the major changes to the standards, this book provides direct, accessible and straightforward guidance. This edition includes: - - down-to-earth explanations to help you determine what you need to enable you to work in compliance with and/or achieve certification to ISO 9001:2015; - a contextual explanation of ISO 9001 within the structure of ISO 9000 family of standards; - a detailed description of the structure of ISO 9001:2015 and its compliance with Annex SL; - coverage of the new requirements for Risk Management and Risk Analysis; - a guide to the costs involved in implementing ISO 9001:2015 and advice on how to control costs; - an example of a complete, generic Quality Management System consisting of a Quality Manual plus a whole host of Quality Processes, Quality Procedures and Word Instructions; and - access to a free, software copy of these generic QMS files to give you a starting point from which to develop your own documentation. - This book is also supported with a complete bibliography containing abbreviations and acronyms as well as a glossary of terms. This comprehensive text will provide you and your small business with a complete guide on your way to ISO compliance.

DKK 569.00
1

ISO 9000 Quality Systems Handbook-updated for the ISO 9001: 2015 standard - David Hoyle - Bog - Taylor & Francis Ltd - Plusbog.dk

ISO 9000 Quality Systems Handbook-updated for the ISO 9001: 2015 standard - David Hoyle - Bog - Taylor & Francis Ltd - Plusbog.dk

Completely revised to align with ISO 9001:2015, this handbook has been the bible for users of ISO 9001 since 1994, helping organizations get certified and increase the quality of their outputs. Whether you are an experienced professional, a novice, or a quality management student or researcher, this is a crucial addition to your bookshelf. The various ways in which requirements are interpreted and applied are discussed using published definitions, reasoned arguments and practical examples. Packed with insights into how the standard has been used, misused and misunderstood, ISO 9000 Quality Systems Handbook will help you to decide if ISO 9001 certification is right for your company and will gently guide you through the terminology, requirements and implementation of practices to enhance performance. Matched to the revised structure of the 2015 standard, with clause numbers included for ease of reference, the book also includes: - - Graphics and text boxes to illustrate concepts, and points of contention; - - - Explanations between the differences of the 2008 and 2015 versions of ISO 9001; - - - Examples of misconceptions, inconsistencies and other anomalies; - - - Solutions provided for manufacturing and service sectors. - This new edition includes substantially more guidance for students, instructors and managers in the service sector, as well as those working with small businesses. Don’t waste time trying to achieve certification without this tried and trusted guide to improving your business – let David Hoyle lead you towards a better way of thinking about quality and its management and see the difference it can make to your processes and profits!

DKK 656.00
1

The International Organization for Standardization (ISO) - Joanne Yates - Bog - Taylor & Francis Ltd - Plusbog.dk

The International Organization for Standardization (ISO) - Joanne Yates - Bog - Taylor & Francis Ltd - Plusbog.dk

The International Organization for Standardization (ISO) is the first full-length study of the largest nongovernmental, global regulatory network whose scope and influence rivals that of the UN system. Much of the interest in the successes and failures of global governance focuses around high profile organisations such as the United Nations, World Bank and World Trade Organisation. This volume is one of few books that explore both the International Organization for Standardization''s (ISO) role as a facilitator of essential economic infrastructure and the implication of ISO techniques for a much wider realm of global governance. Through detailing the initial rationale behind the ISO and a systematic discussion of how this low profile organization has developed, Murphy and Yates provide a comprehensive survey of the ISO as a powerful force on the way commerce is conducted in a changing and increasingly globalized world.

DKK 482.00
1

Customer Satisfaction Measurement for ISO 9000: 2000 - Bill Self - Bog - Taylor & Francis Ltd - Plusbog.dk

Customer Satisfaction Measurement for ISO 9000: 2000 - Bill Self - Bog - Taylor & Francis Ltd - Plusbog.dk

For the first time, the ISO 9000 quality management standard requires that registered companies measure customer satisfaction. Many customer surveys produce misleading results due to poor questionnaire design, inappropriate data collection methods and invalid statistic analysis. Customer Satisfaction Measurement for ISO 9000 explains in a clear and simple manner how to conduct a professional customer satisfaction survey that will produce a reliable result - as well as being consistent with the requirements of ISO 9001:2000. Each step of the customer satisfaction measurement process is explained sequentially and each is linked to appropriate clauses in the ISO 9001:2000 statement.

DKK 597.00
1

ISO 9001 - Itay Abuhav - Bog - Taylor & Francis Ltd - Plusbog.dk

ISO 9001 - Itay Abuhav - Bog - Taylor & Francis Ltd - Plusbog.dk

What is risk based thinking? Do you know how to address risks and opportunities? Did you ever analyzed risks? Are you sure it is that what the ISO 9001 expects? What do you really know about knowledge management? Can you identify the types of knowledge in your organization? How do you maintain knowledge? What is awareness in the eyes of the ISO 9001 Standard? Can you tell the relation between awareness and the effectiveness of the QMS? This book explains in details all the new issues and topics required by the ISO 9001:2015 Standard and gives you the tools and tricks to answer the new requirements. Just read and do. The table of contents in the book are identical to the table of contents of the standard so you can orient yourself quite easily and find the specific advice you are looking for.

DKK 486.00
1

Process Improvement with CMMI v1.2 and ISO Standards - Boris Mutafelija - Bog - Taylor & Francis Ltd - Plusbog.dk

Process Improvement with CMMI v1.2 and ISO Standards - Boris Mutafelija - Bog - Taylor & Francis Ltd - Plusbog.dk

In this age of globalization, process improvement practitioners must be able to comprehend and work with the different standards and frameworks used around the world. While many systems and software engineering organizations rely on a single standard as the primary driver of process improvement efforts (CMMI®-based process improvement in the U.S. and ISO 9001 around the world), the most successful incorporate multiple frameworks. Process Improvement with CMMI® v1.2 and ISO Standards helps users become more versatile in using multiple process standards when creating organizational and project processes. Compares and Contrasts Different Standards The book begins by discussing the motivations for process improvement, the factors that make improvement difficult, and the conditions and activities that enable improvement. It examines the structure and content of Capability Maturity Model Integration SM , version 1.2, provides summaries of several ISO standards, and discusses the detailed relationships between four specific ISO standards (ISO 9001, ISO 15288, ISO 12207, and ISO 20000) and CMMI. The book concludes by addressing the synergy and use of multiple frameworks, discussing the process of conducting appraisals against multiple frameworks, and examining the collection of objective evidence required by each standard and appraisal method. The authors also discuss similarities and differences among the appraisal and certification approaches. Free Downloads This volume is highly supplemented with numerous appendices to clarify material and a website is provided where readers can download detailed maps and corresponding correlation matrices. This bonus material allows users to further experiment with the framework relationships and be more equipped to deal with the myriad of standards and frameworks they may encounter.

DKK 579.00
1

The ISO 9000 Workbook - Greg Hutchins - Bog - John Wiley & Sons Inc - Plusbog.dk

The ISO 9000 Workbook - Greg Hutchins - Bog - John Wiley & Sons Inc - Plusbog.dk

ISO 9000 authority, Greg Hutchins, presents a comprehensive resource that will assist anyone seeking information and updates on ISO standards. The workbook outlines a proven approach to developing and maintaining quality systems documentation. Starting with a review of quality procedures, work instructions and quality manuals, Hutchins includes a complete explanation of how to prepare each type of quality documentation. Sample quality manuals are included along with step-by-step advice and guidelines. Contains dozens of sample quality procedures and work instructions for a wide variety of business processes.

DKK 632.00
1

ISO 45001 Implementation - Mehrdad Soltanifar - Bog - Taylor & Francis Ltd - Plusbog.dk

ISO 45001 Implementation - Mehrdad Soltanifar - Bog - Taylor & Francis Ltd - Plusbog.dk

Over two million people worldwide die every year due to work-related accidents and illness, which corresponds to over 6000 deaths every day (International Labour Organisation, 2020). Globally, there are about 340 million occupational accidents and 160 million victims of work-related injuries and illness each year (International Labour Organisation, 2020). Occupational health and safety is a major challenge for many organizations. Regardless of the size and nature of their business, organizations should protect their people and provide a safe and healthy working environment. They should identify the potential health and safety risks present in their workplace and take appropriate action to keep their workers free from harm. Occupational safety focuses on potential safety hazards that can cause injury. Occupational health, on the other hand, looks at potential health issues such as occupational medicine, occupational hygiene, and primary health care, including the wellbeing of workers. For organizations that want to implement an occupational health and safety management system based on the ISO 45001:2018 standard but are not familiar with its structure and definitions, it often takes a significant amount of resources to understand the requirements of the standard and plan their implementation. This book provides guidance in establishing an occupational health and safety management system linked to the requirements of ISO 45001:2018. It aims to explain all the requirements of ISO 45001:2018 clause by clause to provide guidance to: • Organizations preparing for ISO 45001:2018 implementation • Individuals who want to build a career in occupational health and safety • Health and safety practitioners and managers who want to improve their occupational health and safety performance • Occupational health and safety consultants who prepare their clients for ISO 45001:2018 certification audits • Internal and external auditors who audit occupational health and safety management systems. In addition to the requirements of the standard, this book includes industry best practices, methods, and techniques to address these requirements. While clarifying each requirement of the standard, it also discusses the steps needed to achieve the requirement, areas that auditors may check, and mandatory or voluntary documents that may be maintained or retained to demonstrate conformity with the requirement.

DKK 477.00
1

AI Management System Certification According to the ISO/IEC 42001 Standard - Sid Benraouane - Bog - Taylor & Francis Ltd - Plusbog.dk

AI Management System Certification According to the ISO/IEC 42001 Standard - Sid Benraouane - Bog - Taylor & Francis Ltd - Plusbog.dk

The book guides the reader through the auditing and compliance process of the newly released ISO Artificial Intelligence standard. It provides tools and best practices on how to put together an AI management system that is certifiable and sheds light on ethical and legal challenges business leaders struggle with to make their AI system comply with existing laws and regulations, and the ethical framework of the organization. The book is unique because it provides implementation guidance on the new certification and conformity assessment process required by the new ISO Standard on Artificial Intelligence (ISO 42001:2023 Artificial Intelligence Management System) published by ISO in August 2023. This is the first book that addresses this issue. As a member of the US/ISO team who participated in the drafting of this standard during the last 3 years, the author has direct knowledge and insights that are critical to the implementation of the standard. He explains the context of how to interpret ISO clauses, gives examples and guidelines, and provides best practices that help compliance managers and senior leadership understand how to put together the AI compliance system to certify their AI system. The reader will find in the book a complete guide to the certification process of AI systems and the conformity assessment required by the standard. It also provides guidance on how to read the new EU AI Act and some of the U.S. legislations, such as NYC Local Law 144, enacted in July 2023. This is the first book that helps the reader create an internal auditing program that enhances the company’s AI compliance framework. Generative AI has taken the world by storm, and currently, there is no international standard that provides guidance on how to put together a management system that helps business leaders address issues of AI governance, AI structure, AI risk, AI audit, and AI impact analysis. ISO/IEC 42001:2023 is the first international mandatory and certifiable standard that provides a comprehensive and well-integrated framework for the issue of AI governance. This book provides a step-by-step process on how to implement the standard so the AI system can pass the ISO accreditation process.

DKK 505.00
1

ISO 9001:2015 Audit Procedures - Ray Tricker - Bog - Taylor & Francis Ltd - Plusbog.dk

ISO 9001:2015 Audit Procedures - Ray Tricker - Bog - Taylor & Francis Ltd - Plusbog.dk

Revised and fully, ISO 9001:2015 Audit Procedures describes the methods for completing management reviews and quality audits and describes the changes made to the standards for 2015 and how they are likely to impact on your own audit procedures. Now in its fourth edition, this text includes essential material on process models, generic processes and detailed coverage of auditor questionnaires. Part II includes a series of useful checklists to assist auditors in compiling their own systems and individual audit check sheets. The whole text is also supported with a glossary of terms as well as explanations of acronyms and abbreviations used in quality. ISO 9001:2015 Audit Procedures is for auditors of small businesses looking to complete a quality audit review for the 2015 standards. This book will also prove invaluable to all professional auditors completing internal, external and third party audits.

DKK 643.00
1

Using the ISO 56002 Innovation Management System - H. James Harrington - Bog - Taylor & Francis Ltd - Plusbog.dk

Using the ISO 56002 Innovation Management System - H. James Harrington - Bog - Taylor & Francis Ltd - Plusbog.dk

In 2019, ISO Technical Committee 279 released a new international standard on innovation management system called ISO 56002:2019. The objective of this standard is to provide a framework on how to build an innovation ecosystem that can be sustained over time. Similar to the quality management system that ISO established decades ago, this standard provides instructions related to best practices on how to manage innovation activities, projects, and programs. It does not describe detailed activities within the organization, but rather provides guidance at a general level. It does not prescribe any requirements or specific tools or methods for innovation activities. Essentially, the standard does not provide guidance on how to implement and/or use the standard. The standard basically tells you what to do and document – this powerful book tells you how to do it. The techniques in this book are directed at key tasks across the innovative process, such as maximizing quality, productivity, maintainability, usability, and reliability, while focusing on reducing the product cycle time and costs within the innovative process. Currently, there are no other comprehensive books available on how to fully implement this standard in companies. This book is crucial for managers, business leaders, entrepreneurs, and consultants looking for help to reap the benefits of an innovation management system. This book takes you step by step through the process of developing an innovation ecosystem. In addition, it provides frameworks, tools, methodologies, cases, and best practices so your organization can experience the full value of the standard.

DKK 580.00
1

Developing an ISO 13485-Certified Quality Management System - Ilkka Juuso - Bog - Taylor & Francis Ltd - Plusbog.dk

Developing an ISO 13485-Certified Quality Management System - Ilkka Juuso - Bog - Taylor & Francis Ltd - Plusbog.dk

Developing an ISO 13485-Certified Quality Management System: An Implementation Guide for the Medical-Device Industry details the lessons learned from a real-world project focusing on building an ISO 13485:2016 Quality Management System (QMS) from scratch and then having it officially certified. It is a practical guide to building or improving your existing QMS with tried and tested solutions. The book takes a hands-on approach–first teaching the top 25 lessons to know before starting to develop a QMS and then walking you through the process of writing the quality manual and the standard operating procedures, training the staff on the QMS, organizing an internal audit, executing a management review, and finally passing the necessary external audits and obtaining certification. It helps you to progress from one task to the next and provides all the essential information to accomplish each task as quickly and efficiently as possible. It does not attempt to replicate the standard but instead drills into the standard to expose the core of each section of the standard and reorganize its contents into a practical workflow for developing, maintaining, and improving a Lean QMS. The book includes a wealth of real-world experience both from the author''s personal dive into quality management, and from the experiences of other companies in the field and provides handy checklists for ensuring key documents and processes are fit for use–the emphasis here is to help ensure you have considered all relevant aspects. In addition, the book is not intended as a “cheat sheet” for the standard or as a review of the standard that only adds lengthy commentary on each of the clauses. Instead, the book fixes easy misunderstandings regarding QMS, provides insight into why the various clauses are written the way they are, and provides a great base to both understanding ISO 13485 QMS and developing your own QMS. The book is intended to serve both experts and novices audiences–it provides special insight on the most crucial and effective aspects of QMS.

DKK 532.00
1

GMP/ISO Quality Audit Manual for Healthcare Manufacturers and Their Suppliers, (Volume 2 - Regulations, Standards, and Guidelines) - Leonard Steinborn

GMP/ISO Quality Audit Manual for Healthcare Manufacturers and Their Suppliers, (Volume 2 - Regulations, Standards, and Guidelines) - Leonard Steinborn

This well-known QA manual has been updated to provide the guidance readers need to assess their compliance with standard regulations. This Volume 2 of a three-part package contains the full text on: * FDA regulations* EC and IPEC guidelines* ISO/BSI standards referenced in the checklists furnished in volume 1Easy-to-read and organized to provide fast access to guidelines and regulations, this is an essential reference for those working in the field.

DKK 643.00
1

Project Management Capability Assessment - Peter T. Davis - Bog - Taylor & Francis Ltd - Plusbog.dk

Project Management Capability Assessment - Peter T. Davis - Bog - Taylor & Francis Ltd - Plusbog.dk

Learn how to perform project management according to international standards of compliance using capability assessment processes. This book compares and contrasts the approach to project management using ISO 21500 against the more direct ISO 33000 Capability Assessment. It shows how to assess projects adequately for process improvement or how well an organization performs against a standard, measurable framework. Using ISO 21500 as the project management reference point and ISO 15504/33000 as the capability assessment reference, the book shows you how to assess whether your projects are being run according to a specific capability level or support them to reach higher levels of capability.

DKK 625.00
1