Rockstar Service. Rockstar Profits. - David Brownlee - Bog - Morgan James Publishing llc - Plusbog.dk

RockStar Service, Rockstar Profits reveals a new, fast, easy way to increase revenues, grow a business, and create loyal customers for life. Imagine for a moment that your favorite artist, musician, group or rock star came into your office or called you today requesting your product or service. What would you say to them? What would you do to serve them? Now ask yourself: When was the last time I treated a customer or a client like a rock star? What would it do for your business if you treat every customer and client like a rock star? Rockstar Service, Rockstar Profits shows business owners, executives, customer service reps, and others a more effective way for their team to deliver world-class, rockstar customer service to their customers. Inside, business coach David Brownlee teaches how to build rapport in 60 seconds or less, create customized customer service strategies to implement immediately, and how to look at customers in a new light. Rockstar Service, Rockstar Profits reveals how to increase revenues, grow a business, and create raving fans—clients that will never leave.

Service! Some People Just Don't Get It - Trapper Woods - Bog - Morgan James Publishing llc - Plusbog.dk

Finally, here is a customer service book with no fluff. The authors have extensive experience in owing and managing retail operations and franchises. They know the challenges and frustratioins of providing service on the front lines because they''ve been there and done it themselves. This book guides you through a simple six step formula called The Circle of Service. This is a system developed and applied in their family business for over fifty years. The principles covered can be applied by individuals as well as business organizations of any size. You''ll enjoy the tips and techniques that have been developed from ""street smarts"" rather than a rehash of material from other text books. Furthermore, you will discover not only is this book a quick read but fun and entertaining as well.

Service to Success - Bob Taylor - Bog - Morgan James Publishing llc - Plusbog.dk

The Secrets of Business Mastery - Mike Agugliaro - Bog - Morgan James Publishing llc - Plusbog.dk

Service business owners often start their businesses with little or no business knowledge, but simply a desire to excel in their trade and be their own boss. Unfortunately, they quickly learn that it takes a lot of skill, knowledge, and hard work to run their business – no wonder so many burn out! In Secrets Of Business Mastery , Mike Agugliaro reveals his best secrets to starting and growing a service business. He shows how readers can master themselves, their time, team, marketing, finances, future, and more – all to build a high-performing business.

Billy Graham - Terry Whalin - Bog - Morgan James Publishing llc - Plusbog.dk

The Inspirational Story of the Twentieth Century’s Greatest EvangelistBilly Graham has preached the gospel message in person to more people than anyone in history, and millions more have heard him through television, radio, and film. His faithful witness is testimony to his great love of God and passion to serve Him.This easy-to-read biography tells Billy Graham’s story, including his humble beginnings as a southern farm boy, his calling to the ministry, the start of the crusades, his service to America’s leaders, and his later years preaching around the globe. As you read these details of a life dedicated to the cause of Christ, you will be encouraged. Also these stories will inspire anyone who desires to give their life in service to God.Here’s a fresh look at a contemporary man of God and giant of the faith.

Billy Graham - Terry Whalin - Bog - Morgan James Publishing llc - Plusbog.dk

The Inspirational Story of the Twentieth Century’s Greatest EvangelistBilly Graham has preached the gospel message in person to more people than anyone in history, and millions more have heard him through television, radio, and film. His faithful witness is testimony to his great love of God and passion to serve Him.This easy-to-read biography tells Billy Graham’s story, including his humble beginnings as a southern farm boy, his calling to the ministry, the start of the crusades, his service to America’s leaders, and his later years preaching around the globe. As you read these details of a life dedicated to the cause of Christ, you will be encouraged. Also these stories will inspire anyone who desires to give their life in service to God.Here’s a fresh look at a contemporary man of God and giant of the faith.

The Hospitality Mentality - Josh Liebman - Bog - Morgan James Publishing llc - Plusbog.dk

When every member of staff embraces why guests visit and considers the alternative options they had, you unlock a powerful mindset: The Hospitality Mentality . Guest experience expert Josh Liebman’s The Hospitality Mentality is a framework that leverages a company’s greatest asset—its people—and enables all staff members, especially those on the front line, with tools to enhance the guest experience in powerful ways, creating a strong desire to return and share their experience with others. Business leaders will gain inspiration to take their service standard to the next level, knowing that this is an area that cannot plateau. Readers will be motivated to go above and beyond guests’ expectations through creating hyper-personalized experiences, amplifying enthusiasm, anticipating needs, and crafting superior “wow” moments that solidify memories that take satisfaction to the next level. By maximizing the benefit of guest feedback and directly addressing complaints, service providers can strengthen their relationship with their guests, ultimately leading to business/brand loyalty. The impact of The Hospitality Mentality is more than a warm, fuzzy feeling—it will drive a business forward.

Is Your Networking Net Working? - John R Dade - Bog - Morgan James Publishing llc - Plusbog.dk

Is Your Networking Net Working? is the how-to guide for professionals and entrepreneurs to become their own center of influence using a unique and exciting business networking strategy. Like it or not, everyone needs to meet more people. Professionals, entrepreneurs, and business owners need to network in order to get their name, face, product, or service out in front of the public. They need a constant flow of new, quality prospects and clients in order to become a high-profile, sought-after, respected professional. Financial service professional John Dade emphasizes the importance of business networking to business and income growth. He reveals how it doesn’t have to be a chore or stressful endeavor. Is Your Networking Net Working? serves as a step by step guide for readers to build their own networking group based on their likes and passions and how to become their own center of influence and Go To Person. For anyone looking for a way to network, or even those who think they aren’t the networking type, this guide helps them build relationships and get better results.

Grateful, Not Dead - Art Mitchell - Bog - Morgan James Publishing llc - Plusbog.dk

Grateful, Not Dead , inspired by Schachter-Shalomi and From Age-ing to Sage-ing: A Revolutionary Approach to Growing Older, builds on the work of the conscious aging and anti-ageism movements. Based on his own transformation and work as an international consultant and coach, Arthur Hayne Mitchell, Ph.D. has used the REWIREMENT process to empower himself and people like you. By following the ancient labyrinth as a metaphor for transformation and 10 key steps to inform one’s aging process, Grateful, Not Dead helps baby boomers open up to greater happiness, creativity, and service with meaningful work to achieve their freedom. In Grateful, Not Dead , baby boomers learn: that overcoming myths and shame about aging, retirement, and money can change everything for them how to reboot their life through consciousness expansion, spirituality, and service how to uncover purpose, boost creativity, and increase engagement the roadmap to find new work they love for meaning, purpose, and a secure income obvious (and not so obvious) secrets they need to know to take back their power and live the best years of their life

How to Become a Rock Star Chef in the Digital Age - Mark Garcia - Bog - Morgan James Publishing llc - Plusbog.dk

Digital Marketing and Celebrity Chef Branding expert Mark Garcia shares hard-won advice and real life examples on how chefs, restaurateurs and food-service professionals can connect and engage with customers, so that they can dominate their competitive marketplace. In his passionate, streetwise style, Chef Mark Garcia’s mission is to strengthen the positioning and messaging of chefs, restaurateurs and food-service professionals by training them on best practices and techniques that lead to profitable digital marketing campaigns and promotions. With the massive proliferation and constant evolvement of digital, social and mobile media platforms in the past few years, the winning recipe of content and engagement is different now. Yes, one must still have tremendous cooking talent, serve their customers flawlessly and provide value to the marketplace, but no entrepreneur, brand manager or corporation can deny the power and intimacy of digital marketing. In the end, it’s all about how you engage and serve your customers and potential customers. As a culinary professional, foodie or entrepreneur, your perspective and experiences have greater importance and market value than you probably ever dreamed. You can make a difference in the world. One of the best ways to do that is to learn how to harness the power of the New Digital Economy In How To Become A Rock Star Chef , legendary trainer Chef Mark Garcia gives you a peek behind the kitchen door into the New Digital Economy and reveals a simple 11-Step plan on how chefs, restaurateurs and food-service professionals can strategically position themselves, their brands or their services in the digital marketplace and significantly increase their bottom line.

How to Sell - Charles Fellingham - Bog - Morgan James Publishing llc - Plusbog.dk

How to Sell: Succeeding in a Noble Profession charts an effective path that professional trainers use to transfer skills that work from the training room to the marketplace. It includes twelve time-tested human relations principles that are essential for any business professional to expand their business and acquire more loyal customers. The principles are linked to consultative processes for selling, prospecting, negotiation and customer service. How to Sell is an easy to read guide applying the most successful selling behaviors that produce immediate sales results.

Cheating The Dealer - Steven E. Shaw - Bog - Morgan James Publishing llc - Plusbog.dk

What really goes on behind those service department garage doors? Do women really get treated differently at the dealership? Steve Shaw, author, former service manager and AUTO INDUSTRY INSIDER reveals these TOP SECRETS and more… What is the secret on saving money on your regular maintenance? How do mechanics figure the price of your repair bill? How can you get a free world class inspection? Can you get a free upgrade on your rental car? Can you really get free repairs from the dealer? Can you use competitor coupons at the dealership? Are extended warranties a rip off? Which ones should you buy, more importantly which ones should you stay away from? What is the ultimate secret to saving money? It’s all inside. The answers to these and many more questions are just a flip of the book cover away. Many consumers are reporting saving hundreds if not thousands of dollars on their repair bill. Get Cheating The Dealer today for yourself or a friend. It will be the easiest money you ever saved. Every car owner needs to read Cheating The Dealer. The information is so secret that no one wanted it published. The auto manufacturers should give this to every consumer! It is a must read.

Jesus Changes Everything - Doug Burleigh - Bog - Morgan James Publishing llc - Plusbog.dk

There is a great need today to clarify the enormous difference between accumulating religious information and baggage and embracing a long-term commitment to deeply knowing and following Jesus Christ. Jesus Changes Everything brilliantly illuminates the person and principles of Jesus and His clarion call to each person to follow Him as a daily lifestyle. More than ever, there is a need to clarify the difference between doing Christian service (working for God) and making a radical commitment to knowing His Son (working with God). People hungry for an authentic relationship with God will be encouraged to know He can be found through knowing and following a Person, not a religion.

Generous Influencers - Robert Kaelin - Bog - Morgan James Publishing llc - Plusbog.dk

We all desire to leave a legacy. We all desire to create impact. Often, we struggle with where to start. Look no further. Generous Influencers is a collection of practical tools, inspiring stories, and expert advice to help you understand influence, your unique purpose, and how you use these to create positive impact in your community and beyond. You will be moved to action through an invitation to an abundant, prosperous life. Despite the tendency for people to achieve success at the expense of others, Robert calls all into the endless possibilities unlocked when we operate in service of others. Whether you are looking for a feel-good read or some inspiration to put your values into action, there is something inspiring here for everyone.

A View From the Pew - Joyce Proctor Beaman - Bog - Morgan James Publishing llc - Plusbog.dk

""There are many others who are called into many dimensions of Christian service: missionaries, evangelists, Bible teachers, Sunday school teachers, and others; but no one touches two young hands, with God, to join them in a lifetime relationship in the way that a pastor does: No one touches the head of a tiny babe at the moment of christening to ask God to bless and sustain until that later day of accountability: No one touches the feverish hand or forehead of the hospital patient with words of hope and comfort: No one reaches forth his hand to touch the hardwood or metal beneath a floral arrangement to speak those final, earthly words - no one, in the same way as a pastor."" - Joyce Proctor Beaman

Career Magic - Lee Cockerell - Bog - Morgan James Publishing llc - Plusbog.dk

From a dusty farm to becoming the senior operations executive for the Walt Disney World Resort, Lee Cockerell’s career journey demonstrates how anyone can have a successful career—no matter the obstacles! Within Career Magic , readers will find Lee Cockerell’s story, colored with the lessons he learned during his magical and successful career with Hilton, Marriott and Disney. Lee’s focus on self-education, experience and exposure to the world teaches how motivated individuals can achieve their dreams, with or without a college degree. Lee believes that it’s never too late to get started. Throughout Career Magic , he outlines management and leadership lessons from the best customer service organizations in the world. His approach explains how to overcome career obstacles and avoid future setbacks by embracing the power of self-reliance and risk-taking.

Career Magic - Lee Cockerell - Bog - Morgan James Publishing llc - Plusbog.dk

From a dusty farm to becoming the senior operations executive for the Walt Disney World Resort, Lee Cockerell’s career journey demonstrates how anyone can have a successful career—no matter the obstacles! Within Career Magic , readers will find Lee Cockerell’s story, colored with the lessons he learned during his magical and successful career with Hilton, Marriott and Disney. Lee’s focus on self-education, experience and exposure to the world teaches how motivated individuals can achieve their dreams, with or without a college degree. Lee believes that it’s never too late to get started. Throughout Career Magic , he outlines management and leadership lessons from the best customer service organizations in the world. His approach explains how to overcome career obstacles and avoid future setbacks by embracing the power of self-reliance and risk-taking.

Who Will Care for the Orphan? - Wayne Lavender - Bog - Morgan James Publishing llc - Plusbog.dk

Feeding, providing potable water, clothing, housing, education, and access to healthcare for orphans and vulnerable children will provide the United Methodist Church its raison d''ê·tre for the 21 st century and beyond. It will serve to re-unite and re-ignite the Wesleyan flame that flickers tentatively today. Who Will Care for the Orphan: If you are a United Methodist, It Could Be You is more than simply a title. It is an invitation to authentic Christian discipleship.Caring for orphans and vulnerable children is Biblically-based: the Bible commands its readers to care for orphans (often coupled with caring for widows and resident aliens) thirty-one times, as seen in this well-known but oft-ignored passage: “Religion that is pure and undefiled before God, the Father, is this: to care for orphans and widows in their distress, and to keep oneself unstained by the world” (James 1:27).Service to orphans and vulnerable children is consistent with John Wesley’s two-pronged means of grace, consisting of the works of piety and the works of mercy. Wesley himself wrote these words to George Whitefield: “Can anything on earth be a greater charity, than to bring up orphans?” Who Will Care for the Orphan offers United Methodists an alternative to the bitter infighting that has defined, divided, and created deep divisions within the denomination for the past forty years. Suggesting that United Methodist must agree to disagree on some political and theological positions, this proposed path forward replaces internal debate with service to the least, the last, and the lost. Dr. Lavender, drawing from decades of pastoral leadership, personal stories, and extensive research, presents the compelling needs of orphans and vulnerable children around the planet, laying out the case that caring for these little ones is a key to true peace with justice.

Who Will Care for the Orphan? - Wayne Lavender - Bog - Morgan James Publishing llc - Plusbog.dk

Feeding, providing potable water, clothing, housing, education, and access to healthcare for orphans and vulnerable children will provide the United Methodist Church its raison d''ê·tre for the 21 st century and beyond. It will serve to re-unite and re-ignite the Wesleyan flame that flickers tentatively today. Who Will Care for the Orphan: If you are a United Methodist, It Could Be You is more than simply a title. It is an invitation to authentic Christian discipleship.Caring for orphans and vulnerable children is Biblically-based: the Bible commands its readers to care for orphans (often coupled with caring for widows and resident aliens) thirty-one times, as seen in this well-known but oft-ignored passage: “Religion that is pure and undefiled before God, the Father, is this: to care for orphans and widows in their distress, and to keep oneself unstained by the world” (James 1:27).Service to orphans and vulnerable children is consistent with John Wesley’s two-pronged means of grace, consisting of the works of piety and the works of mercy. Wesley himself wrote these words to George Whitefield: “Can anything on earth be a greater charity, than to bring up orphans?” Who Will Care for the Orphan offers United Methodists an alternative to the bitter infighting that has defined, divided, and created deep divisions within the denomination for the past forty years. Suggesting that United Methodist must agree to disagree on some political and theological positions, this proposed path forward replaces internal debate with service to the least, the last, and the lost. Dr. Lavender, drawing from decades of pastoral leadership, personal stories, and extensive research, presents the compelling needs of orphans and vulnerable children around the planet, laying out the case that caring for these little ones is a key to true peace with justice.

Shine - Neisha Hernandez - Bog - Morgan James Publishing llc - Plusbog.dk

Shine is the handbook for any mom who wants to see her daughter grow into the best version of herself. Your child was born to be an amazing gift to the world! As a mother of four children, Neisha Hernandez knows the joys, struggles, and hopes mothers have for their daughters. Through her thirty-year career of coaching children in the classroom, Neisha shares the proven tools for helping your kids navigate life and stay focused. Shine shows mothers how to connect with their daughters on a deeper level; how to unlock their hidden potential and gifts; own and know their own worthiness; and find their Purpose in Life. With the ability to be read and applied in bite-sized chunks for busy moms, SHINE teaches mothers how to lead their daughters into a life of great love, great service, and great purpose.

The Success Factor - Ernane Iung - Bog - Morgan James Publishing llc - Plusbog.dk

Small business owners know that success doesn’t follow a script, and neither should they. The Success Factor will take small business owners through the first, most important things to consider when starting a company, and will contrast conventional wisdom on the topic with the latest ground-breaking, but proven, unconventional wisdom. By the time small business owners finish reading The Success Factor: Unconventional Wisdom for Small Business Success , they’ll have goals, a timeline, a business model, and a product service offering in place for their small business or start-up. Additionally, they’ll gain an understanding of how their ideal customer thinks, where and how to find them, and how to market in a way that attracts the customers they want. Lastly, they’ll learn to do more of the things they love, how to get paid faster, and how to keep more of the money they earn than they ever thought possible.

In It For the Long Haul - Kathy Obear - Bog - Morgan James Publishing llc - Plusbog.dk

In It for the Long Haul helps social justice change agents stop burning out and reclaim their energy to create meaningful change. Social justice change agents often feel exhausted and overwhelmed by the urgent need for change; yet, they can get stuck in hopelessness and despair. They are continuously running on empty, having to push themselves to keep going, afraid of burnout or slowly fading away from passion fatigue. Social justice change agent Kathy Obear almost dropped out of social change work several times in her career due to the depth of burnout and passion fatigue she experienced. In It for the Long Haul teaches other agents how to recognize warning signs of burnout and take better care of themselves. Through engaging stories and practical tips, Obear encourages agents to recommit to self-care so they can be of greater service and spark real change in the world.

The Referral Code - Larry Pinci - Bog - Morgan James Publishing llc - Plusbog.dk

Referrals are the easiest, most effective path to more business and greater income. Unfortunately, most people fall way short in the number of referrals they receive because they misunderstand the ‘referral game’ and lack a system for generating warm business leads. " The Referral Code " shows you exactly what it takes to receive a constant stream of qualified referrals through your existing relationships, including how to: - Have people refer you, happily, willingly, and more often - Avoid the 3 biggest mistakes that sabotage referrals - Receive referrals that are warmed up and expecting your call - Attract referrals regardless of the current market conditions Providing great service or products is simply not enough to motivate most people to refer you. Without an effective referral system, you are missing out on business and income that could be yours. Read " The Referral Code " and discover how to receive more referrals now, and throughout the life of your business.

Generating Business Referrals Without Asking - Stacey Brown Randall - Bog - Morgan James Publishing llc - Plusbog.dk

Every business needs referrals from satisfied clients. A good referral can lead to a closed sale faster and easier than any other lead. But let’s face it. Asking for referrals can be awkward. And asking is often ineffective. That’s why Stacey Brown Randall developed a method of getting referrals – without asking. In her book Generating Business Referrals Without Asking , she shares her system for revolutionizing any business. Her structured approach reduces the hustle and increases productivity and profit. With Randall’s system, you can stop wasting time and money marketing to cold leads and stalking would-be clients on social media. And you can start doing what you love most – providing the excellent service that made you go into business in the first place. In Generating Business Referrals Without Asking , you’ll get Randall’s five steps to steady business growth, case studies from business professionals, and a step-by-step roadmap that even the busiest business owner can implement.

Tape, I-C-E, and Sound Advice - Rod Walters - Bog - Morgan James Publishing llc - Plusbog.dk

Hall of Fame, Rod Walters, has enjoyed a wonderful career in sports. As a youth, he knew he wanted to be in the health care industry. During the summer of his ninth grade year, his parents scholarshipped him to the North Carolina All---Star Student Athletic Training Clinic in Greensboro, North Carolina. Little did he know that at this clinic he would meet some of his favorite professionals who would mold and direct his professional career while being exposed to his professional calling. The world of Athletic Training and Sports Medicine involves so many facets in health care today to provide the participant a high standard of care. Regardless of the level of work; whether it be the professional football arena, big-time college athletics, the highly competitive mid-levels of the NCAA, high school football under the Friday Night Lights, or the outreach role from a Physical Therapy clinic; Athletic Trainers all strive to provide their patients service through the prevention, care, and rehabilitation of sports injuries.